Program Manager- Sales and GTM

About the role

We are seeking a highly motivated and experienced Program Manager to join our Sales Leadership team. Reporting directly to the VP of Sales, you will be the driving force behind the execution of strategic, cross-functional initiatives across our Retail, Partnerships, and Field Sales channels.

In this highly visible role, you will act as the connective tissue between Sales, Marketing, Supply Chain, Product, and Finance. You will be responsible for ensuring that our most critical Go-To-Market and sales expansion programs are delivered on-time, on-budget, and with a high degree of operational excellence.

What You'll Do

• Program Leadership: Lead end-to-end program management for major strategic initiatives within Retail, Partnerships, and Field Sales, from initial scoping and business casing through execution and post-launch review.
• Cross-Functional Collaboration: Partner closely with internal stakeholders (Marketing, Product, Supply Chain, Finance, and Customer Experience) to align goals, define deliverables, and ensure seamless execution of complex, multi-channel initiatives.
• Operational Excellence: Build, refine, and maintain scalable project management frameworks. Identify process gaps within the sales organization and implement operational improvements to drive efficiency and performance.
• Budget & Resource Management: Oversee program budgets, track expenditures, and ensure resources are allocated effectively to maximize ROI and keep projects within financial constraints.
• Risk Mitigation & Issue Resolution: Proactively identify potential risks, dependencies, and roadblocks. Develop contingency plans and step in to clear hurdles before they impact delivery timelines.
• Executive Reporting: Establish clear KPIs for strategic initiatives. Provide regular, data-driven updates to executive leadership on program health, budget status, and impact on sales targets.

What You'll Bring

• Experience: 5-7+ years of experience in program management, project management, sales operations, or management consulting, preferably within consumer electronics, retail, or a fast-growing tech company.
• Channel Knowledge: Demonstrated understanding of Go-To-Market strategies, specifically within Retail, B2B Partnerships, or Field Sales environments.
• Methodological Expertise: Deep expertise in project management methodologies and tools (e.g., Asana, Jira, Smartsheet). PMP, PgMP, or Agile certifications are a strong plus.
• Financial Acumen: Experience managing complex budgets, building business cases, and tracking financial performance for large-scale programs.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to influence without direct authority and distill complex concepts for executive audiences.
• Agility & Bias for Action: Ability to thrive in an ambiguous, fast-paced environment, seamlessly pivoting between high-level strategy and granular, tactical execution.

Why SimpliSafe?

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

Values You'll Share

• Customer Obsessed
• Aim High
• No Ego
• One Team
• Lift As We Climb
• Lean & Nimble

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive.
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families.
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

Pay & Benefits

The target annual base pay range for this role is $116,300 to $170,000. This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.

Additionally, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits.