Program Manager - Psychology

Program Manager - Psychology at St. Louis Children's Hospital to lead our pediatric behavioral health services.

About the Role

In this role, you will guide a team of skilled psychologists and behavioral health professionals in delivering high-quality, evidence-based care to children, adolescents, and their families. This is an exciting opportunity to shape integrated care models within a nationally recognized children’s hospital while driving program growth, clinical excellence, and team development.

Responsibilities

• Lead and develop a team of pediatric psychologists, pediatric neuropsychologists, and behavioral health clinicians, including hiring, coaching, and performance management
• Oversee daily operations of pediatric psychology services across inpatient and outpatient settings
• Partner with medical and hospital leadership to deliver integrated, patient-centered care
• Expand and enhance programs supporting patients with chronic illness, developmental conditions, and behavioral health needs
• Drive quality and performance outcomes, including patient access, experience, and clinical effectiveness
• Ensure compliance with regulatory, accreditation, and documentation standards
• Champion a collaborative culture focused on compassion, inclusion, and continuous improvement
• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans
• Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership
• Manages patient flow within department
• Develops and adheres to departmental staffing, revenue and/or expense budgets; responds to changes in the business which may affect the ability to achieve the budget goals
• Develops, implements and sustains the overall strategic plan for the department to ensure achievement of service line objectives for growth, physician and hospital alignment, and patient satisfaction
• Monitors and improves the performance of the department including financial outcomes, patient, employee and physician satisfaction, clinical quality, and efficiency
• Maintains knowledge of hospital and outpatient, cancer, nursing, and clinical professional accreditation & certification requirements and standards, plus regulatory requirements regarding clinical licensure
• Ensures that regulatory rules and regulations are followed

Requirements

• Bachelor's Degree in Nursing/Healthcare related field
• 5-10 years of experience
• 2-5 years of supervisor experience
• Certification/License in area of expertise

Preferred Qualifications

• Master's Degree in Business/Healthcare Administration, Nursing, or related field

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays, and personal time
• Adoption assistance

Schedule

Monday to Friday, 7:30 AM to 4:30 PM. No call, no weekends.

About the Organization

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff, and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness, and injury-prevention programs to fulfill its mission to "do what’s right for kids."

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S. News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).