Program Manager-Primary Care Service Line

Placement within the salary range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the rules outlined in the collective bargaining agreement.

Pay

$34.60 - $53.63 hourly

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

About the Organization

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to delivering world-class care. Here, you'll work alongside some of the best clinical talent in the nation, leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize diverse perspectives and experiences, which fuel our commitment to equity and a culture of service. We offer comprehensive training and development opportunities, mentorship programs, educational support, flexible work options, a Reimbursable Well-Being Fund, and a Total Rewards package that supports your physical, mental, emotional, and financial well-being. You can also make a difference through volunteer opportunities in local communities and drive inclusive change through our workforce-led resource groups.

Responsibilities

• Support implementation of strategic initiatives including annual goal development and goal portfolio management
• Become in-house DMAIC process improvement leader
• Represent senior management with regards to all NMG initiatives
• Assist in development of annual goals and objectives
• Assist in review of long-range plans and ensure integration of campus, IT, and other plans with the NMG Long Range Financial Plan
• Research and develop internal and external communications including presentations, speaking points, correspondence, and other written materials
• Provide support to projects as assigned in support of senior management and business processes
• Develop and coordinate agendas, presentations, and written materials for senior management and other NMG/NMHC management meetings
• Lead cross-organizational projects to address issues and opportunities in a creative, effective, and strategic manner
• Support key division management functions such as annual budgets, human resource initiatives, and operations
• Organize and actively participate in planning other senior management functions
• Provide proactive, clear, concise, and timely communications regarding project status and overall performance reporting among team members, NMG Executives (project sponsors), and vendor partners
• Facilitate continuous exchange of ideas, information, and project developments
• Develop and maintain productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities
• Effectively manage project risks, issues, and problems that arise within the project and recommend mitigation strategies
• Demonstrate knowledge of operations and project goals by recommending solutions that add value and strengthen project or operational outcomes
• Achieve results by delivering projects on-time and on-budget, including successful execution/activation, closeout, and stabilization that meet stated sponsor and stakeholder outcomes

Requirements

• Bachelor’s Degree in Business Administration, Healthcare Management, Communications, or related field
• Strong knowledge of Microsoft Word, Excel, PowerPoint, and Project
• Demonstrated project management and organizational skills
• Demonstrated analysis and problem-solving skills
• Excellent oral and written communication skills
• Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
• Minimum 5-8 years of project or program management-related experience

Preferred Qualifications

• Master’s degree, MBA, or MHA
• Professional Certification in area of expertise