Program Manager (PM)

About the role

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Program Manager. This is an exempt position in support of a government customer headquartered in Maryland. The position is located in Washington, DC, with some remote possibilities.

Responsibilities

• The PM serves as the primary POC and would be responsible for providing management and oversight for the contract and project management support.
• The PM is responsible for developing work plans, reports, quality checks, and continuous improvement.
• The PM oversees the deployment of all program criteria.
• This person will interact with the Contracting Officer's Representative (COR), Technical Leadership, and Senior Leadership.
• Responsible for program financials, employee review, customer relationships, quality management, staffing and team building.
• The PM is responsible for identifying opportunities to provide additional services.
• Assists in developing management plans, procedures, and methodology.
• Providing accounting operations support, conducts in-depth research into accounting discrepancies, and supports cleanup efforts.
• Provide comprehensive management, direction, and oversight of all contractor and subcontractor activities to ensure successful execution of PWS requirements, contractual obligations, and program objectives.
• Serve as the primary point of contact between the Government and Contractor, facilitating effective communication, coordinating program activities, and ensuring timely resolution of operational and contractual concerns.
• Monitor and evaluate contract performance to ensure all tasks, deliverables, and services are completed accurately, efficiently, and in accordance with the PWS, established schedules, and Government expectations.
• Direct and oversee contractor and subcontractor personnel, ensuring appropriate staffing, accountability, performance management, and alignment of personnel qualifications with contractual requirements.
• Assess and determine manpower requirements for projects of comparable size, scope, and complexity, identifying appropriate staffing levels, technical skill sets, labor categories, and resource allocations.
• Monitor contract expenditures, labor utilization, financial performance, and resource requirements while supporting Government financial and business processes, excluding inherently governmental functions.
• Develop, implement, and maintain key performance indicators (KPIs), performance metrics, and reporting mechanisms to measure contract performance, operational efficiency, service quality, and compliance with contractual requirements.
• Establish and enforce quality management processes, industry best practices, and proven methodologies to ensure consistent service delivery, operational efficiency, and continuous process improvement.
• Proactively identify, assess, document, and communicate potential contractual, programmatic, financial, staffing, and resource-related risks, developing mitigation strategies to minimize impacts on contract performance.
• Exercise delegated authority to make binding operational and contractual decisions on behalf of the prime Contractor, address Government concerns, commit organizational resources within authorized limits, and implement corrective actions.
• Implement standardized processes and management tools to document, track, monitor, and report PWS requirements, project milestones, deliverables, action items, and performance activities.
• Develop and maintain integrated project schedules, establish priorities, monitor milestones, and coordinate personnel and resources to ensure timely completion of contractual tasks and deliverables.
• Conduct regular program management meetings, performance reviews, and coordination sessions with Government representatives, technical teams, subcontractors, and organizational leadership to maintain alignment with mission requirements.
• Ensure contractor personnel adhere to applicable contract terms, Government