Program Manager OPER

Key Responsibilities

• Manage project activities, milestones, and vendor/system integrator deliverables.
• Plan, monitor, and control project scope, schedule, budget, resources, and quality.
• Identify and mitigate project risks, issues, and dependencies.
• Facilitate stakeholder meetings and manage client, vendor, and cross-functional communications.
• Ensure compliance with SDLC/Agile methodologies, security, and regulatory standards.
• Lead data migration, system integration, testing, User Acceptance Testing (UAT), and deployment activities.
• Prepare project plans, status reports, risk logs, and project documentation.
• Manage vendor performance, issue escalation, and organizational change management activities.
• Drive process improvements, user adoption, and enterprise digital transformation initiatives.
• Foster a collaborative, high-performing project team and ensure successful project outcomes.

Education & Certification

• Bachelor's degree in engineering, Computer Science, Information Systems, Business, or a related field.
• Project Management Professional (PMP) certification required.

Required Experience

• 10+ years of project management experience.
• 8+ years managing complex IT development projects.
• 5+ years applying PMI PMBOK methodologies.
• Experience leading organizational change management initiatives across multiple stakeholder groups.
• Minimum 2 years of healthcare or public sector technology project management experience; Salesforce or CRM implementation experience preferred.

Required Skills

• Strong leadership, communication, negotiation, and stakeholder management skills.
• Expertise in project planning, budgeting, scheduling, risk management, and quality assurance.
• Experience with SDLC/Agile, system integration, data migration, QA/QC, and UAT.
• Excellent analytical, problem-solving, and decision-making abilities.
• Ability to lead enterprise modernization and digital transformation programs.

Preferred Experience

• Experience managing Salesforce, CRM, or enterprise cloud platform implementations.
• Experience modernizing business processes through cloud-based CRM solutions.
• Familiarity with regulated industry workflows, reporting, and compliance requirements.

About Us
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.