Program Manager Neonatal Services - Perinatal Admin

Description Summary

Develops and leads nursing neonatal initiatives for the CHRISTUS location. Works in conjunction with the Neonatal Medical Director to oversee neonatal practice in the facility. Works with regional clinical leaders in the community (through the Regional Advisory Council-RAC) to lead the development and implementation of clinical strategies, policies, and practices throughout the Region and align them with CHRISTUS Health System which are guided by High-Reliability Principles, to achieve nursing standardization, evidence-based practices, operational excellence, and optimal patient care performance.

Responsibilities

• Maintains the service line vision and strategy as well as the development, implementation, communication and promotion of the strategic plans.
• Co-Chairs the facility’s Neonatal Quality/Oversight & Operations Committee(s) along with the Neonatal Medical Director.
• Ensures all core neonatal functions and the facility’s Neonatal Program Plan are followed and performance indicators are in compliance with benchmarks and standards; if not, formulates a plan to be on track.
• Supports and directs ministries when indicators are not meeting targets to ensure successful corrective action.
• Acts as a subject matter expert or identifies appropriate contributors to consult on the development and implementation of evidence-based neonatal nursing policies/procedures/standards of care relative to patient care, safety, and stewardship of resources.
• Makes sure progress of action and strategic plans are managed and approved deviations from plan are addressed.
• Manages resource forecasting for business and financial resources determining gaps in resources, skills or training and develops strategies to fill those gaps.
• Provides ongoing leadership and training to ensure that team members are focused, committed, and capable of producing expected results.
• Aids in establishing and implementing System policies, procedures, and standards.
• Communicates effectively to staff to facilitate understanding, ownership and accomplishment of goals and objectives.
• Demonstrates strong interpersonal skills, possesses good negotiating skills and promotes teamwork; monitors team member feedback to ensure effectiveness of communication and understanding of organizational direction and expectations.
• Establishes and monitors department quality objectives, milestones and benchmarks.
• Develops and implements effective tools to measure performance against these standards and to document and regularly report on the current status of projects and routine assignments.
• Leads in the establishing of departmental programs, which promote and emphasize the commitment to exceptional neonatal care.
• Must have a high level of interpersonal skills, tact, and diplomacy in order to deal effectively with a wide variety of internal and external stakeholders.
• Must be knowledgeable of health care professional education and continuing educational requirements.
• Must have strong knowledge of clinical care processes across all nursing clinical disciplines in the continuum of care and demonstrated expertise in the application of clinical technology to these processes, as well as maintain up to date and evidenced based practice.
• Must have knowledge of computer programs such as Microsoft, Excel, PowerPoint, and Access.
• Participates in ongoing staff and team-based education/simulations and training in the care of the neonatal patient.
• Regularly and actively participates in the neonatal care at the facility where their program manager services are provided.

Qualifications

• Bachelor of Science in Nursing required.
• Presentation and communication skills required.
• Experience 5+ years of clinical experience in neonatal nursing required.
• Experience leading unit/facility initiatives preferred.
• Registered Nurse in the state of employment or compact required.
• Certification in Neonatal Resuscitation Program required.