Program Manager - Meetings & Incentive Travel

Main Responsibilities

• Manage full-service meetings, events, and group incentive travel, both domestically & internationally
• Customer relationship management
• Strong knowledge of program/event management and budget maintenance
• Travel to meeting locations to coordinate logistics & manage on-site events
• Collaborate with graphic designers to create themed art for websites, print & electronic collateral, and promotional items
• Collaborate with IT/web developers to customize registration websites, program apps, & electronic communication
• Collaborate with Air Travel Team to coordinate all attendees’ travel needs
• Collaborate with Print Partners to produce and distribute print pieces
• Recommend creative solutions and develop best practices
• Manage email and telephone support to program stakeholders and participants
• Manage assigned Program Specialist(s) on team, including yearly performance review

Qualifications

• Four-year degree in hospitality, marketing, communications, or related field; CMP designation a plus
• 5-7 years of relevant meeting planning experience, including planning incentive travel events, combined with strong knowledge of incentive travel markets
• Third-party agency experience a plus
• On-site event coordination & vendor management experience, including third-party vendors
• Experience working with hotels, DMCs, transportation companies, and talent agencies
• Experience managing and developing direct reports
• Excellent written and verbal communication skills
• Experience using Basecamp Project Management Tool or similar
• Intermediate to advanced level of experience with Excel

Pay

Competitive salary

Schedule

Full-time position with fully remote, or hybrid schedule if located in the DFW area (3 days in office; 2 days work from home)