Program Manager, Marketing Ops, Machine Learning University

Key job responsibilities (Deliver Results)

• Own end-to-end program management for marketing campaigns, events, and brand initiatives — from requirements gathering through execution, measurement, and retrospective.
• Manage the marketing operations calendar, ensuring cross-functional alignment on timelines, dependencies, and deliverables across campaigns, events, and product launches.
• Design and implement scalable marketing workflows and processes that improve efficiency as the program grows in volume and complexity.
• Drive adoption of automation tools (e.g., AI-assisted copywriting, automated recurring communications) to reduce cycle time on repetitive tasks.
• Support strategic marketing initiatives including potential program rebranding, community engagement programs, and large-scale events by managing project plans, stakeholder coordination, and go-to-market timelines.
• Cook up cross-functional support to operations including course launch coordination, communications copywriting, and event logistics.

Basic Qualifications

• 3+ years of program or project management experience
• Experience defining and executing program requirements
• Experience working cross functionally with tech and non-tech teams
• Experience using data and metrics to determine and drive improvements

Preferred Qualifications

• Experience working with marketing tools including email, web analytics, CRM, and marketing automation platforms
• Experience in marketing operations, campaign management, or brand management
• Familiarity with AI/ML concepts or experience in a technical education environment