Program Manager (Literacy and Special Education Programs)

Literacy and Special Education Programs

Program management and student coordination.

Assist in the development, implementation, and enforcement of program policies and procedures.

Aid faculty with advisement, course plan, and schedule development.

Prepare scholarship recommendations.

Supervise and support students with the registration process (DegreeWorks)

Develop and update program information packets and handbooks, presentations, and student advisement guides.

Manage preparations for program orientations and webinars.

Maintain a Program Canvas site as a hub for program resources.

Ensure that student degree audits and other files are complete and up-to-date (Degree Works)

Oversee student outreach and communication.

Respond to student concerns and questions, including coordinating between TC offices.

Assist with alumni relations and communications; prepare ad hoc materials and special projects for Faculty program directors and department chairs.

Oversee website content and maintenance.

Aid students with the completion of certification requirements, integrative projects, and theses.

Lead administrative aspects of accreditation and assessment processes for the program, including ensuring all program accreditation standards are addressed across courses, collecting student accreditation data (through Canvas site), and working closely with the TC Office of Accreditation and Assessment to produce reports.

Field Placement Facilitation

Facilitate field placements (field experiences, practica, and student teaching) for the respective program, including exploring/meetings with field sites, if needed, throughout the New York City region, and working with the TC Center for Educational and Psychological Service (CEPS).

Collaborate with TC offices on affiliation agreements.

Observe in potential placement sites and communicate effectively with staff in those sites.

Make recommendations based on observations and experiences at various sites; communicate with students about placement paperwork deadlines (Exxat, Time2Track, Canvas)

Attend program manager meetings with others in the department to stay up on TC policies, procedures, and deadlines.

Other Administrative Coordination

Co-supervise student hires in the program (e.g., TC Connectors), including training, evaluating, employee development, disciplinary actions; work with department staff to organize special events, including webinars, orientations, and guest speakers.

Admissions

Monitor and organize the admissions process.

Conduct follow-up on additional information requests;

Submit info about advisors to students.

Communicate with prospective students throughout the admissions process to answer their questions about the program.

Use data summaries provided in the Admissions HUB (Slate) to keep tabs on application data and communicate with Enrollment Management (e.g., marketing)

Work with the Program Director, Department, and College to set and achieve enrollment targets and financial aid scholarships for admitted students.

Analyze enrollment data and trends

Coordinate student-facing communications and serve as a liaison with student offices, including Offices of Admissions, Financial Aid, Registrar, International Students, and other TC offices.

Financial Management

Prepare materials for program budget planning, reporting, and analysis.

Consult with program faculty and DAA on needs and limitations;

Manage scholarship allocation decisions in collaboration with DAA, and conduct problem-solving for student inquiries.

Pay, Schedule, Benefits

Salary Range: $70,000 - $75,000

Compensation and Benefits:

• Competitive Compensation and Benefits
• Hybrid/Remote Teachers College maintains a hybrid work environment, which provides employees with flexible work arrangements while ensuring we preserve the important aspects of our unique in-person college-campus culture.
• Depending on role and business needs, colleagues will either work onsite or in a hybrid model (a combination of in-office and virtual days).
• Employees are expected to live within a 150-mile radius of the College.