Program Manager IV

Roles and Responsibilities

• Manages multiple, cross-functional and technical network deployment projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Identify and track risks, execute risk analysis and risk management techniques, and provide risk mitigation strategies.
• Coordinate and drive regularly scheduled meetings with core teams.
• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience.
• 2 to 5 years of project management experience in a high-pressure, and fast-paced environment, preferably supporting data centers or network hardware.
• 2+ years of experience with data center lifecycles and/or large-scale networks.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Understanding of project management teams, resolving conflict, and meeting schedule timelines.
• Excellent communication skills (verbal, written, documentation).
• Ability to work on multiple projects and assignments concurrently.
• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance.
• Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks.
• Ability to collaborate with stakeholders and communicate project updates to client executives.

Preferred Qualifications

• Varieties of certifications (PMP, PgMP, PfMP, PPM, CPD, CPMP, etc.).
• Understanding of the OSI model.
• Familiarity with various project management methodologies.