Program Manager (IT)

Core Responsibilities

• Ensures that the project adheres to Project Standards, which incorporate PMI standards, I.T. controls, risk and regulatory requirements, and Northern policies and procedures, throughout the project
• Responsible for establishing and maintaining the project team assembled for the project with the right skill sets and experience in place to ensure the success of the project
• Enables a “no surprises” project culture
• Establishes the project governance structure with clearly defined roles, responsibilities, and resource assignments
• Identifies and communicates skill sets needed of the project team resources
• Responsible for identifying the appropriate parties who must sign off on each project artifact that requires a sign off
• Create and maintain the project plan throughout the life of the project that reflects the work that needs to occur to support the delivery of the project’s goals, objectives, and business outcomes
• Actively manage project risks and issues ensuring that the owners of those risks and issues are addressing them in a timely manner
• Escalates in a timely manner to the appropriate party(ies) to address decisions needed, the removal of roadblocks and other obstacles or constraints
• Manage stakeholder expectations
• Responsible for managing to the requirements management plan (requirements traceability and requirements change control) for the project consistent with company standards
• Facilitate discussions across the various teams involved in the project
• Establish and executes against the project’s communication plan
• Communicate the status of the project and reflects the status across the scope, schedule, budget, and resource perspectives. Articulates key risks and issues
• Partner with stakeholders to plan for and manage project resources
• Direct, manage, and motivate the project team
• Ensure Statements of Work are being fulfilled by vendors participating on the project (if applicable)
• Facilitate and execute the project closure activities, e.g., lessons learned report, post implementation review, close the financial reporting and formal turnover of the support to production support and operations

Required Skills/Experience (Must-Haves)

• Experienced in leading technology projects and leading teams to execute highly complex initiatives of significant scope, scale and risk to successfully deliver project objectives and benefits
• Program/project management expertise including working knowledge and application of SAFe Agile methodology
• Skilled in adopting corporate project management standards (which incorporate PMI standards), IT controls, risk and regulatory requirements, and SDLC requirements
• Strong Office proficiency: Excel, MS Project, Powerpoint, etc
• Excellent organizational skills and ability to manage multiple priorities and meet deadlines
• Able to drive plans forward, easily process information from various sources and simplify the complex
• Strong written and verbal communication skills
• Strong leadership capabilities