Program Manager, International Medical Exchange

About the role

The Program Manager oversees and manages all aspects of Brown University’s international medical student programs within the Division of Biology and Medicine. This role facilitates the end-to-end experience for both incoming international students and outgoing Brown medical (AMS) and undergraduate (PLME) students. The Program Manager leads the application and placement processes, ensuring compliance with institutional requirements, managing student advising, enrollment, and recruitment for 18 active international programs along with program evaluation.

The Program Manager is a critical advocate for student well-being and safety. They manage the TravelSafe system, serve as the main point of contact for health and wellness concerns, and may lead undergraduate group international travel and conduct site visits to international partners if faculty are not available.

To accomplish this work, the position maintains appropriate collaborations and partnerships including those within The Warren Alpert Medical School, The Program in Liberal Medical Education, The Office of Global Engagement, and the Office of International Student and Scholar Services. The role also involves program development, ensuring Memoranda of Understanding (MOUs) execution, supporting the development of new exchange partnerships, and evaluating current agreements.

This position requires robust financial and outreach management. The Program Manager oversees all program-related accounts, including budget development and financial reporting oversight while ensuring compliance with university policies. To promote global health equity, they lead the student ambassador initiatives.

This position is essential for maintaining the university's global standards, expanding access for students, and facilitating seamless communication between Brown and its international partner institutions. This is a fixed-term position with a current end date of one year from hire, which may be extended based on available funding.

Responsibilities

• Oversee and manage international medical student programs, including application and placement processes.
• Ensure compliance with institutional requirements for 18 active international programs.
• Manage student advising, enrollment, and recruitment.
• Serve as a critical advocate for student well-being and safety, managing the TravelSafe system.
• Act as the main point of contact for health and wellness concerns.
• Lead undergraduate group international travel and conduct site visits to international partners if faculty are not available.
• Maintain collaborations and partnerships with relevant university offices and international partners.
• Support program development, including execution of Memoranda of Understanding (MOUs) and evaluation of current agreements.
• Oversee program-related accounts, including budget development and financial reporting.
• Lead student ambassador initiatives to promote global health equity.

Requirements

• Bachelor’s Degree required; master’s degree preferred.
• 3-5 years of related experience.
• Cultural competency and experience working with diverse populations.
• Experience working with financial and budget information, including the ability to analyze and reconcile accounts, is highly desired.
• Prior experience with grant coordination and submissions is highly desired.
• Prior international program management in an academic environment is highly preferred.
• Demonstrated interest in global health and health equity is highly desired.
• Fluency in Spanish is preferred.

Skills

• Excellent communication, organizational, and interpersonal skills; ability to maintain confidentiality.
• Superior organization and customer service skills.
• Highly proficient in Microsoft Office suite including Word, Excel, PowerPoint, Adobe, and Google Docs.
• Meticulous attention to detail and familiarity with various offices at Brown, affiliated hospitals, and international exchange partner schools.
• Ability to perform job duties efficiently and accurately with minimal supervision, effectively prioritize work, multi-task, and adjust to changing priorities and deadlines.
• Ability to work both independently and as a member of a team.
• Maintain a high degree of professionalism, focus, and follow-through.
• Maintain tact, patience, diplomacy, and sensitivity when dealing with international students.
• Persistence and tenacity to ensure applicants complete required documents and meet training requirements in a timely manner.

Benefits

Please review additional information on the Benefits of Working at Brown.

Schedule

• Full time
• Scheduled Weekly Hours: 37.5
• Hybrid position

Criminal background and education check required.