Program Manager, Interim Housing - Samoshel

We need to output HTML fragment with sections: About the role? Actually we have Summary, Essential Duties and Responsibilities, Qualifications, Preferred Qualifications, Work Environment, Expected Behaviors, Benefits & Perks, etc. Also we have Schedule, Benefits, Pay, etc. The posting includes Schedule: Sunday-Thursday 4:30pm-12:30pm (also ability to flex). Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan. Also later Benefits & Perks list more details. Pay not mentioned. So we should include Schedule and Benefits sections (since they have real content). Also maybe About the role? The Summary could be considered About the role. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content appropriately. We have: - About the role: could be Summary paragraph. - Responsibilities: Essential Duties and Responsibilities (list). Use

• . - Requirements: Qualifications (minimum). Could be Requirements. - Skills: maybe combine Qualifications and Skills? But we have Qualifications section includes education, experience, skills. Could split: Requirements (education/experience) and Skills (specific skills). But we can follow instruction: use headings only when posting has real specific content. We have content for Qualifications (education, experience, skills). Could make a single Qualifications heading. - Benefits: we have Benefits and Benefits & Perks. Provide details. - Schedule: we have schedule. - Pay: not present, so omit. We should not repeat job title as heading. No Job ID. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate like EEO, etc. Also remove duplicated lines. We need to include only sections with real content. Let's extract content: Summary paragraph: "The Program Manager, SAMOSHEL will be responsible for administrative oversight, and supervision of case management and line staff for this Interim Housing Program for The People Concern. They will also provide strong day-to-day administrative and supervisory oversight and ensure successful performance-based outcomes. This position is responsible for maintaining the highest quality services and efficiency of programming, while fostering teamwork and integration among staff working in this program. Selected candidate will work Sunday-Thursday 4:30pm-12:30pm with the ability to flex their schedule to accommodate oversite of staff working swing and overnight weekdays and all weekend shifts." Note schedule repeated; we can keep schedule in Summary but also separate Schedule section. Essential Duties and Responsibilities list: many items separated by no punctuation but each starts with a verb. We need to split into list items. Let's parse: - Develop effective relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction and trauma-informed care principles - Work as part of an interdisciplinary team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness and substance addiction - Provide guidance to staff, ensuring that they are able to implement appropriate interventions to reduce barriers - Promote opportunities to support critical thinking among team members - Provide crisis intervention and triage services - Work with the Director to ensure that the physical site is well-maintained and safe - Ensuring all required Postings are within the facilities - Provide training and welcome to all new staff during on-boarding - Conducting facility walk-through to identify health and safety concerns. - Provide oversight of the daily operations of the shelter, including scheduling of staff and making sure that all shifts are appropriately covered - Work with the management team to provide on call coverage for emergencies - Develop expert knowledge of the documentation required by the agency and the funders - Ensure compliance with documentation standards, including electronic databases and paper charts, and ensure timely documentation submissions by conducting weekly audits of client charts and HMIS Data. - Work with housing department and city partners to ensure most vulnerable are being matched to best fit housing options - Manage intake process and ensure that all open beds remain filled with appropriate referral in timely manner - Assist with preparing data for reports to funders, and track other data as directed - Ensure adherence to agency policies and procedures - Facilitate weekly case conferencing to create a supportive environment and ensure the reduction of barriers that prevent an individual from developing an appropriate housing plan - Complete performance evaluations on all direct reports - Communicate effectively and in a timely manner, with management, peers, collaborators, and funders - Coordinate and collaborate with other agency programs to provide greater support and assistance to clients in this program - Maintain client confidentiality at all times, while following agency, state, and HIPAA laws - Incorporate life skills programming and other milieu and enrichment services into the program design - Develop and improve programming, identify and implement new systems when appropriate, manage budgets and participate in hiring of all staff - Train staff on programmatic expectations, including documentation, boundaries, and strength-based approaches to interventions - Able to thrive in a work environment emphasizing teamwork and collaboration - Respond in a timely manner in all aspects of communication - Work with minimal supervision - Perform other duties as assigned We'll output as
  • each. Qualifications: list: - Bachelor’s Degree in Social Work, Psychology or related field - Minimum two (2) years of experience in a nonprofit setting at an agency that provides services to individuals who have a history of homelessness, mental illness, or are dually diagnosed - Minimum of two (2) years’ experience providing Case Management services to homeless population required - Skilled in non-violent crisis intervention - Demonstrated knowledge of issues faced by the population served - Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, teambuilding and computer skills - Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively - Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, team building, and computer skills (duplicate? we can keep but maybe deduplicate) - Current, valid California Driver’s License with an acceptable driving record - Ability to provide some evening and weekend hours to ensure continuity of care - On-call 24/7 is a requirement - Proficient in Microsoft Word, Outlook, Excel, and database applications - Able to obtain and maintain CPR/First Aid certification Preferred Qualifications: - Masters’ degree in mental health field (Social Work, MFT, or Psychology) - At least two (2) years of leadership/management experience preferred in an Interim Housing site Work Environment: - Field (may need to travel) and indoor office environment - On occasion, walk or drive to different local sites - Regularly required to sit, stand, bend and occasionally lift or carry up to 20 pounds - Will necessitate working in busy and at times loud environments - Will be exposed to elements like cold, heat, dust, noise and odor - May need to bend, stoop, twist, and sit throughout the day Expected Behaviors of All Staff: - Act as a role model - Demonstrate a sense of responsibility - Continuously learn and improve - Acknowledge your own areas of improvement - Hear and provide honest, specific and direct feedback - Create an environment where everyone is welcomed valued and respected - Collaborate Benefits & Perks: - Medical Insurance - Vision Insurance - Dental Insurance - Retirement Planning (403b) & Matching - Paid Holidays - Paid Vacation Days - Paid Sick Days - Employee Assistance Plans (EAP) - TELUS Health Flexible Spending Account (FSA) - Basic Life / Accidental Death & Dismemberment (AD&D) - Voluntary Short- and Long-Term Disability - Voluntary Pet Insurance - Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More - The People Concern University & Certificates Also earlier Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan. We'll combine but avoid duplication. We'll include the detailed list. Schedule: Sunday-Thursday 4:30pm-12:30pm with ability to flex schedule to accommodate oversight of staff working swing and overnight weekdays and all weekend shifts. We should not include duplicated lines like "Detail-oriented..." twice. We'll deduplicate. Now produce HTML:

    About the role

    ... summary paragraph ...

    Responsibilities

    ...

    Requirements

    ... qualifications (minimum) ...
    Maybe also

    Preferred Qualifications

    but not in list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map preferred qualifications into either Qualifications or Skills. Could add a Skills heading for preferred qualifications? But we have Skills heading allowed. We could put preferred qualifications under Skills. Or we could add a Qualifications heading for minimum qualifications and Skills for preferred qualifications and skills. Let's do: - Qualifications: minimum qualifications (education, experience, license, etc.) - Skills: preferred qualifications + skill items (like CPR, etc.) but we already have skill items in qualifications. Might be messy. Better: Use Qualifications for both minimum and preferred, and maybe Skills for specific skill items like CPR, Microsoft proficiency, etc. But we have many skill items already in qualifications. Given the instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not strict list; we can use those headings if we have content. We can also add other headings if needed? It says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map content to those headings. Thus we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. (Pay omitted). We'll put content accordingly. Let's assign: - About the role: Summary paragraph. - Responsibilities: Essential Duties and Responsibilities list. - Requirements: Minimum qualifications (education, years experience, case management experience, crisis intervention, knowledge, driver's license, evening/weekend availability, on-call 24/7, proficiency in MS Office, CPR/First Aid). Could also include detail-oriented etc but those are skills. - Qualifications: maybe duplicate? Actually we have both Requirements and Qualifications headings. We could put education/experience under Requirements, and skills under Qualifications. But we also have Skills heading allowed. Let's do: - Requirements: education/experience/license/availability. - Qualifications: skills like detail-oriented, time management, organizational, communication, team building, computer skills, multitasking, independent work, etc. - Skills: maybe preferred qualifications (Masters, leadership experience) plus any other specific skills like CPR, etc. But we already have CPR in qualifications? We'll decide. Better to avoid duplication: Use Requirements for education/experience/license/availability. Use Qualifications for skill-based qualifications (detail-oriented, time management, etc., computer proficiency, crisis intervention, etc.). Use Skills for preferred qualifications (Masters, leadership experience) and maybe any remaining like CPR? But CPR is a certification, could be skill. Let's list: Requirements (minimum): - Bachelor’s Degree in Social Work, Psychology or related field - Minimum two (2) years of experience in a nonprofit setting at an agency that provides services to individuals who have a history of homelessness, mental illness, or are dually diagnosed - Minimum of two (2) years’ experience providing Case Management services to homeless population required - Skilled in non-violent crisis intervention - Demonstrated knowledge of issues faced by the population served - Current, valid California Driver’s License with an acceptable driving record - Ability to provide some evening