Program Manager Information Services

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• Reimbursable Well-Being Fund ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Paid time off and Holiday pay

Responsibilities

• Project and Process Management
• Provide leadership and guidance for the use of NMHC standard project management and process improvement methodologies.
• Manage project lifecycle of initiate, plan, execute, close, complete projects including IT value measurement definition.
• Aids in the organizational development and enhancement of project/process management competence.
• Develop educational, coaching and mentoring programs necessary to support the adoption of NMHC project and process methodologies.
• Leads comprehensive planning efforts necessary to establish measure, enhance and report organizational management performance.
• Participates in regular project review meetings where status on milestone performance, issues, project changes and budgets are communicated.
• Selects and/or establishes the necessary policies, methodologies, procedures and practices to support process and project managers.
• Establish and maintains effective communications within the Agile Office and broader organization report program and project status.
• Provides assessment and report of overall portfolio performance to various executive groups.
• Leads selection and/or development of appropriate organizational standards for software tools necessary to support successful project management, budget reporting and resource allocation.
• Leads development and maintenance of appropriate project infrastructure, tools and/or methods necessary to communicate and coordinate project detail and status.
• Ensures the development and management of individual project budgets; serves as a primary resource to individual project leaders for budget planning, particularly the annual capital planning and submission process.
• Demonstrates the ability to work with the technical and applications teams to develop project tasks, work effort required for these tasks, and define a work schedule with planned dates.
• Demonstrates the ability to 'get things done', effectively directing the execution of the project office function to support the achievement of successful, on-time and on-budget delivery of IT commitments.
• Demonstrates the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate.
• Conducts process assessments, identifying non-value-added activities. Develops and executes plans to improve these processes using NMHC process improvement methodologies (DMAIC).
• Unquestionable integrity, credibility and character with demonstrated high moral, ethical behavior.
• Participates in and/or supports relevant IT benchmarking, survey and specific research activities as well as subject matter related educational seminars and events.
• Supports the development of executive level presentations that are related to initiatives.
• Be responsible for understanding vendor contracts with NMHC to ensure vendor compliance to project schedules, contractual agreements and compliance with NMHC standards.
• Maintain central file of active vendor contracts.
• Participates in the NMHC capital and operating budget planning process.
• Proficient knowledge of budget preparation, budget management and budget change control.

Qualifications

• Bachelor's degree or equivalent experience
• 5 or more years of experience in Information Services management or project management
• Demonstrated process improvement and analysis skills
• Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
• Excellent team building and problem-solving skills
• Excellent verbal and written communication skills
• Outstanding coordination, facilitation, consultation and conflict resolution skills
• Ability to work in a complex, cross-organizational system
• Demonstrated analysis and problem-solving skills