Program Manager - Application Services

About the role

Tria Federal is seeking a Senior Program Manager to support a large-scale Department of Veterans Affairs (VA) Office of Information and Technology (OIT) Infrastructure Operations program focused on Application Services supporting mission-critical enterprise applications and operational environments.

Responsibilities

• Oversee enterprise application operations, middleware support, cybersecurity operations, database administration, web infrastructure, operational sustainment, and healthcare-supporting operational environments.
• Work collaboratively with customer leadership, engineering teams, cybersecurity personnel, and operational stakeholders to ensure successful delivery of enterprise application services across highly visible operational ecosystems.
• Support the agency’s modernization and operational sustainment efforts by improving operational resiliency, supporting cybersecurity compliance initiatives, coordinating cross-functional operational teams, and ensuring reliable enterprise application support services across complex federal environments.

Requirements

• 15+ years of experience supporting enterprise IT operations with at least 10 years managing large federal operational support programs.
• Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business Management, or related field, or equivalent professional experience.
• Experience supporting enterprise operational environments within the Department of Veterans Affairs (VA), Department of Defense (DoD), or other federal agencies.
• Experience managing enterprise operational support programs involving: Middleware operations, Enterprise application sustainment, Cybersecurity operations, Database administration, Web infrastructure support, Operational governance, Operational support services.
• Experience supporting operational governance activities including: SLA/KPI management, Executive reporting, Risk management, Customer engagement, Incident management, Operational reviews, Transition support.
• Experience supporting cybersecurity compliance initiatives including: RMF, ATO support, Vulnerability management, Continuous monitoring, POA&M management, Compliance reporting.
• Experience managing operational teams supporting: Oracle WebLogic, Apache Tomcat, Oracle databases, SQL Server, Enterprise web environments, Middleware integration.
• Experience supporting highly visible enterprise operational environments within healthcare or mission-critical federal ecosystems.
• Strong communication skills with the ability to lead executive briefings, operational reviews, customer engagements, and cross-functional discussions.

Qualifications

• PMP certification preferred.
• ITIL certification preferred.
• Experience supporting operational modernization and enterprise sustainment initiatives.
• Experience supporting geographically dispersed operational teams.
• Familiarity with federal cybersecurity and compliance frameworks including NIST and RMF.
• Experience supporting 24/7 operational support environments.

Skills

• Strong project management skills.
• Excellent communication and collaboration abilities.
• Knowledge of federal IT policies and standards.
• Experience with enterprise application management tools and platforms.
• Understanding of cybersecurity principles and practices.

Benefits

Tria offers a comprehensive benefits package designed to support your physical, mental, and financial health and wellness. This includes:

• Health insurance options.
• Dental and vision coverage.
• Paid time off and holidays.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.
• Professional development opportunities.
• Discounts on fitness memberships and wellness programs.

Pay

The salary range for this position is $120,000 - $180,000 annually, contingent upon contract award.

Schedule

The Senior Program Manager will work a standard full-time schedule, typically 40 hours per week.