Program Manager III, GMP Labs

This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship and able to pass a comprehensive background check, including a drug screening.

About the role

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life—enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while advancing science through research, development, and delivery of life-changing therapies.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders, and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Responsibilities

• Facilitates routine client-facing meetings and attends internal meetings
• Coordinates client visits in tandem with Business Development and Lab Operations management
• Supports/Leads program governance model
• Oversees complex stability launch coordination
• Responsible for the FTE project management, including setup, monitoring, and completion
• Responsible for client project prioritization
• Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met
• Evaluates and escalates risks across projects, monitoring and soliciting feedback
• Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicates routine FTE utilization and spend
• Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients
• Provides training and support to Program Manager I and Program Manager II, driving consistency with program management processes
• Responsible for client relationship: responds to client inquiries, leads client communications
• Manages client expectations and execution of program deliverables in collaboration with Laboratory Operations management
• Acts as primary liaison between client management team and Laboratory Operations

Requirements

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification
• 7+ years of comparable experience (or equivalent combination of education, training, and experience)
• Strong science and/or business acumen
• Strong verbal, written, and presentation skills
• Superior time management, planning, and organizational skills
• Proven analytical skills
• Demonstrated compliance with procedures and policies
• Ability to perform multiple tasks effectively in a stressful environment
• Extensive knowledge and experience in Project Management
• Strong client relationship management skills
• Ability to work effectively with multi-level teams
• Ability to work in a fast-paced undefined environment
• Strong negotiation skills
• Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE (strongly preferred)

Work Environment

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner
• Able to work upright and stationary for typical working hours
• Ability to use and learn standard office equipment and technology with proficiency
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
• May require travel (recruiter will provide more details)
• Adherence to all Good Manufacturing Practices (GMP) and safety standards

Schedule

First Shift (Days)