Program Manager III - Analytics/Information Solutions

About the role

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains. Serving as their primary liaison to Information Solutions' (IS) for US News and World Report program management, this position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

Responsibilities

• Facilitating organizational change across a complex, multi-site, statewide health system
• Working directly with both operational and clinical teams, identifying project champions, determining key performance indicators, and developing strategies to track and measure success
• Year-round orchestration governance, prioritization, risk management, and submission readiness across stakeholders
• Managing complex projects on time and on budget
• Developing training programs and resources to encourage the adoption of new systems and processes
• Analyzing data and presenting findings to senior management in a clear and concise manner
• Strong multitasking and time management skills
• Working independently, taking initiative, and driving projects forward
• EPIC experienced required

Requirements

• Required Education/Skills/Work Experience: Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
• Excellent project management skills, with a track record of managing complex projects on time and on budget
• Experience developing training programs and resources to encourage the adoption of new systems and processes
• Ability to analyze data and present findings to senior management in a clear and concise manner
• Strong multitasking and time management skills
• Ability to work independently, taking initiative and driving projects forward
• EPIC experienced required

Physical Requirements

• Mobility & Posture: Standing: Continuous, Sitting: Continuous, Walking: Continuous, Climbing stairs: Infrequent, Working indoors: Continuous, Working outdoors (temperature extremes): Infrequent, Working from elevated areas: Frequent, Working in confined/cramped spaces: Frequent, Kneeling: Infrequent, Bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent, Manual Dexterity & Strength: Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, Reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent, Lifting & Force Requirements: Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

Additional Information

Selected Positions: Olfactory (smell) function: Continuous, Respirator use qualification: Continuous, Work Environment & Conditions: Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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