Program Manager II, Planning, Transportation Operations Management

About the role

Are you excited to drive high‑visibility labor and equipment planning across a network‑wide operational portfolio? TOM Planning, Design, and Execution (TPDE) is looking for an experienced Program Manager with a record of achieving results, to own and execute key planning initiatives across Labor Planning and Equipment Planning. TPDE is dedicated to optimizing workforce deployment, fleet utilization, and planning accuracy through data‑driven models and scalable mechanisms, ensuring TOM‑managed yards are staffed, equipped, and operationally ready. The team supports 700+ TOM‑managed yards across the US and Canada for various Amazon lines of business. You will work cross‑functionally and across geographies, partnering with Managers and Senior Managers to understand, implement, and improve TOM's Short‑Term Labor Plan, equipment allocation strategies, and 3P procurement mechanisms.

Responsibilities

• Own program execution for your area—setting priorities, making trade‑offs between short‑term and long‑term needs, and communicating effectively to Managers and Senior Managers.
• Develop and maintain program roadmaps and coordinate execution of rollouts.
• Manage implementation across a group of cross‑functional stakeholders.
• Contribute to OP1/OP2 narratives while providing ongoing operational support.
• Use data and metrics to track program health, identify improvements, and report results to leadership.
• Partner with field leadership to translate model outputs into actionable execution guidance and close the loop on variance to plan.

Basic Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross‑functionally with technical and non‑technical teams.

Preferred Qualifications

• 3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
• 3+ years of driving process improvement initiatives.
• Experience in stakeholder management, dealing with multiple stakeholders at varied organizational levels.
• Experience building processes, project management, and schedules.

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid time off (PTO).
• 401(k) plan with matching.
• Comprehensive health insurance options including prescription, basic life & AD&D, supplemental life, EAP, mental health support, medical advice line, flexible spending accounts, and adoption/surrogacy reimbursement.

Pay

• Nashville, TN – $66,800 – $116,800 USD annually.
• Arlington, VA – $74,200 – $129,800 USD annually.
• Bellevue, WA – $82,700 – $129,800 USD annually.