Program Manager (II)

About the role

Strong Tower Consulting is an award-winning staffing and consulting firm delivering trusted advisory services and innovative solutions to Fortune 500 companies and growing organizations. Our teams help clients drive digital transformation, improve operational efficiency, and support large-scale business initiatives. We believe great work starts with great people. Our team, comprising 75% women, is at the forefront of driving positive change and innovation in our field.

Responsibilities

As a Program Manager, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You drive, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You define and address undefined cross-functional challenges independently using program management methodologies to monitor and manage programs and stakeholders. You use independent judgment to adjust programs effectively while navigating changing circumstances. You understand and manage the expectations of cross-functional stakeholders. You have proficient knowledge of the domain of your program.

• Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program
• Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints
• Effectively build trusted relationships with program stakeholders to enable effective decision making
• Optimize program team roles and responsibilities
• Manage program escalations in close collaboration with program stakeholders
• Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type
• Represent the program team across a wide range of touchpoints
• Execute change management requirements that are identified by program stakeholders
• Develop change management rollout plans including impact analysis in close collaboration with program stakeholders
• Monitor progress of change management rollout and resolve misalignments
• Independently determine and collect data required to execute and govern programs effectively
• Independently maintain project trackers and status reports
• Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation
• Define program governance structure by determining effective management of mitigations, postmortems, and escalations
• Drive effective program team meetings
• Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders
• Establish regular checkpoints to deliver and assess improvement metrics
• Provide transparency into and rationale for program pivots

Qualifications

Minimum role qualification requires proficiency in:

• Communications Management (PgM/TPM)
• Team Management
• Managing Organizational Change (PgM/TPM)
• Technical Judgment (TPM)
• Stakeholder Management (PgM/TPM)
• Planning (PgM/TPM)
• Portfolio Management (PgM/TPM)
• User understanding and empathy
• Execution and Governance (PgM/TPM)
• Continuous Improvement (PgM/TPM)

Compensation

Approximately a full package value of $223,000–$261,000 annually, based on a $94–$112 per hour rate.

Benefits

• New Hire Referral Bonus and New Project Referral Bonus
• Health and Wellness Insurance Plans: Choose from two PPO options for Medical, Dental, and Vision coverage
• Life and Disability Insurance: Comprehensive coverage including Life, Long-Term, and Short-Term Disability, provided at no cost to you
• PTO Package
• Financial Security 401K Plan: Secure your future with our retirement savings plan
• Health and Child Care Savings Accounts: Flexible spending accounts to manage your health and childcare expenses
• Additional Savings: Access to ADP discount benefits for further financial security
• Professional Training: Over 400 free courses available for your career advancement
• Mentor/Mentee Program: Be part of a supportive network that fosters professional and personal growth
• Female Leadership Program: Join our initiative to empower women in leadership positions
• Carbon Program: Participate in our commitment to sustainability
• Charity Program: Engage with our community through meaningful contributions
• SWAG & Equipment: Get equipped with all the tools you need, plus some extra Strong Tower swag to keep you motivated