Program Manager

About the role

The organization is seeking a Program Manager (Ops) for a full-time, remote position within the United States. This is a hands-on program management role responsible for running the day-to-day execution machinery of the organization's program portfolio. The Program Manager will work closely with cross‑functional partners across engineering, product management, marketing, business development, customer success, and operations.

Responsibilities

• Develop and maintain detailed project plans for multiple concurrent projects and programs, collaborating directly with individual contributors and team leads.
• Facilitate cross‑functional planning sessions to break initiatives into defined tasks, estimates, dependencies, and owners.
• Manage day‑to‑day project execution, including stand‑ups, check‑ins, status tracking, risk and issue logs, and action‑item follow‑through.
• Administer communication and project plans utilizing Notion.
• Identify blockers early and drive them to resolution, escalating items requiring leadership attention alongside recommended solutions.
• Maintain accurate, current, and useful project documentation, trackers, and status reporting for delivery teams and leadership, leveraging AI tools where appropriate.
• Coordinate interdepartmental handoffs and dependencies to proactively resolve gaps before schedule slippage occurs.
• Partner with the Product team and the VP of Operations to build lightweight, repeatable project management practices aligned with organizational goals.
• Support program‑level rollups to provide leadership with clear, high‑level visibility into portfolio health.

Requirements

• 4–7 years of project or program management experience, with demonstrated ownership of multiple concurrent cross‑functional projects.
• Experience working within a startup or small company directly alongside delivery teams.
• Strong command of core project management fundamentals, including work breakdown, dependency mapping, estimation, risk management, and status communication.
• Excellent facilitation skills, with the ability to lead planning sessions with cross‑functional stakeholders and establish documented commitments.
• High follow‑through and attention to detail, with a consistent record of closing operational loops.
• Comfort navigating ambiguity, including the ability to begin planning from rough goals and iteratively refine them with the team.
• Clear, concise written communication skills suited for a remote‑first work environment.
• Proficiency with Notion, AI tools, and automation capabilities for program management.

Qualifications

• PMP, CAPM, or agile certification, or equivalent practical depth.
• Industry experience in home performance, energy efficiency, climate tech, SaaS, or data products.
• Experience introducing or maturing project management practices.

Benefits

• Health coverage, including medical, dental, and vision insurance.
• Flexible spending accounts (FSA), health savings accounts (HSA), and dependent care accounts.
• 401(k) retirement plan with an employer match.
• Life insurance coverage.
• Paid time off, paid holidays, sick leave, and paid parental leave.
• Equity compensation in the form of stock options.

Pay

Annual base salary between $120,000 and $140,000, determined by experience and local market conditions.

Schedule

Full‑time remote work environment within the United States.