Program Manager - IDD Community Home Services

Summary

At CSG, we are dedicated to bringing passion and customer focus to the business. We offer IDD Community Home Services that support individuals with complex medical needs, fostering their growth and integration into the community. Our IDD Services provide a 2-week paid orientation in Mountville, with mileage reimbursement, to prepare you for success.

Job Description

• Supervises Program Supervisors, monitors and evaluates employee performance.
• Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.
• Directs and ensures effectiveness of program’s daily operations.
• Ensures the health, safety and welfare of the individuals within the program.
• Provides training and oversight related to the program’s Incident Management.
• Supports Program Supervisors in managing coverage in the homes.
• Participates in the company’s on-call system.
• Enhances quality of the individuals’ lives by promoting inclusion, recovery and integration into the community.
• Facilitates regular staff meetings and ensures communication with and from company management.
• Ensures implementation of individual program and behavioral plans and activities.
• Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.
• Transports individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services.
• Manages program budgets, petty cash and the oversight of the financial transactions of the individuals.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.
• Performs job responsibilities of the Program Supervisors directly when required.

Qualifications

• This position requires one of the following combinations of education and experience:
  • A master’s degree from an accredited college or university, 1 year experience working directly with persons with IDD and 1 year supervisory experience.
  • A bachelor’s degree from an accredited college or university, 2 years of experience working directly with persons with IDD and 1 year supervisory experience.
  • An associate’s degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).
  • A high school diploma or equivalency, 6 years of work experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).
• Must have 1 year supervisory experience to be considered.
• Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Must be able to work flexible hours.

Additional Requirements

• Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Must be able to work flexible hours.

Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave.
• Extensive Paid Training.
• Career Development Opportunities.
• Flexible Pay Options through myFlexPay.
• Family Medical and Parental Leave.
• Flexible spending accounts for medical & dependent care.
• Traditional or Roth 401K Plans with up to 4% employer match.
• Employee Assistance Program (EAP).
• Life Insurance.
• Wellness Opportunities.
• Tuition Assistance.
• Mentor/Mentee Opportunities.