Program Manager I - Fitness

About the role

Lead, inspire, and shape the wellness experience for an entire employee community! As HealthFitness' Program Manager I - Fitness in Maple Grove, MN, you'll oversee a thriving fitness and wellness program, creating innovative experiences that drive participation, build meaningful connections, and help employees achieve their health goals.

Responsibilities

• Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives.
• Prepares and manages operating budget.
• Makes sure expenditures are made in accordance with applicable policies and procedures.
• Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Ensures contract compliance.
• Grows client relationships to maintain high customer satisfaction and reinforce HealthFitness value.
• Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
• Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality of all data collected in accordance with HealthFitness requirements.
• Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines.
• Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction.
• Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues.
• Introduces new HealthFitness programs, products, and services to the client.

Requirements

• Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline or equivalent combination of education, current certifications, and experience.
• 2+ years’ related industry experience.
• Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date.
• (Note: certification must have an in-person component and not 100% online/OSHA compliant).
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA a plus; will be required within 3-6 months of hire.
• NCCA Accredited Personal Trainer certification from an Industry recognized and HealthFitness approved agency a plus; will be required within 3-6 months of hire.
• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.

Qualifications

• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.

Skills

• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.

Benefits

• Comprehensive benefits package including Medical/Dental/Vision plans, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off, and much more.

Pay

$48,000 - $52,000 per year. Additional commission opportunities for someone with an industry recognized and HealthFitness approved Personal Trainer certification. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.

Schedule

40 hours/week, Monday–Friday: 7am-3pm, can be flexible