Program Manager I

Job Summary

The Program Manager supports the Brigham and Women's Hospital (BWH) Department of Anesthesiology Education Office and serves as a key administrative leader for the fellowship education programs. Reporting directly to the AMC Administrative Director (AD) for Education, this position works in close partnership with the BWH Fellowship Program Directors, Associate Program Directors, Integrated Fellowship Program Directors, Program Managers, and other departmental leaders.

Essential Responsibilities

• Lead the day-to-day administrative and operational management for all fellowship programs.
• Lead the administrative operations of one or more ACGME-accredited fellowship programs, ensuring compliance with all ACGME, institutional, NRMP, ERAS (where applicable), and Harvard Medical School requirements.
• Serve as the primary administrative liaison between fellowship leadership, trainees, institutional GME offices, and external regulatory organizations.
• Maintain ongoing compliance with ACGME Common Program Requirements and specialty-specific Program Requirements.
• Career Development and Support
  • Coordinate Clinical Competency Committee (CCC) meetings and maintain milestone documentation.
  • Coordinate Program Evaluation Committee (PEC) meetings and assist with implementation of quality improvement initiatives.
  • Manage educational conferences, simulation activities, orientation, graduation, board preparation activities, and fellow educational events.
  • Track fellow completion of required curriculum, evaluations, procedural requirements, certifications, and scholarly activity.
  • Maintain accurate program records and documentation.
• Recruitment
  • Manage all aspects of fellowship recruitment through ERAS and the NRMP Match (or specialty-specific matching program), including application review logistics, interview scheduling, ranking processes, Match Day activities, and onboarding.
  • Career Development and Support
    • Coordinate recruitment materials, website content, virtual interview platforms, and applicant communications.
• Fellow Support
  • Serve as the primary point of contact for fellows throughout the program. Provide guidance, coaching, and problem-solving support.
  • Monitor fellow progress and ensure successful completion of program milestones.
  • Coordinate mentor assignments and facilitate productive mentor fellow relationships.
• Institutional Collaboration
  • Collaborate with Human Resources, Medical Staff Office, Credentialing, Occupational Health, IT, Finance, Harvard Medical School, and institutional GME offices to ensure successful onboarding and ongoing compliance.
  • Career Development and Support
    • Coordinate visiting trainees, elective rotations, and external institutional agreements.
• Budget and Operations
  • Aid in program budgeting and expense tracking with AMC Administrative Director.
  • Ensure compliance with organizational policies and grant requirements.
  • Coordinate contracts, stipends, travel, and other fellowship-related.
• Integration and Special Projects
  • Provides operational coverage and continuity during staffing transitions and periods of increased program activity across both campuses as needed (BWH and MGH).
  • Performs additional duties and special projects in support of integration efforts for clinical leaders, AMC Administrative Director and other administrative colleagues.

Qualifications

• Education: Bachelor's Degree in a related field of study required.
• Licenses and Credentials: Experience in Program Management, Graduate Medical Education (GME), academic medicine, hospital administration, or healthcare operations preferred.
• Knowledge, Skills And Abilities: Strong leadership and project management skills, excellent interpersonal, verbal and written communication skills, knowledge of Graduate Medical Education accreditation requirements, regulatory standards, and compliance processes, proficiency in problem-solving, independent decision-making, and exercising sound judgment in complex situations, flexibility to work occasional early mornings, evenings, and weekends, proficiency with Microsoft Office Suite and other administrative, scheduling, and database systems.