Program Manager I - Case Management

About the role

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Program Manager, you will oversee the Ryan White and Ending the HIV Epidemic grant programs, collaborating with physicians, social workers, non-medical case managers, and coordinators to support patients receiving HIV care. In this role, you will manage program operations, prepare monthly grant billing reports, and serve as a liaison between the Board of Health and Cleveland Clinic’s Infectious Disease department. You will provide guidance to team members regarding program requirements and operations and participate in training at the Board of Health. Your efforts will focus on developing systems and procedures to enhance patient care within Cleveland Clinic while advancing your skills through hands-on experience and contributing to the future of healthcare.

Responsibilities

• Develop, implement, manage, and maintain operational systems and activities
• Serve as a liaison with all levels of the organization and outside community
• Manage multiple priorities and projects with competing deadlines
• Allocate time to meet completion requirements
• Serve as a coach and mentor for other positions in the department
• Review and monitor adherence to Human Resources policies and corporate compliance procedures
• Other duties as assigned

Requirements

Minimum qualifications (one of the following combinations):

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and two years of experience in project management, data analysis and systems training
• Associate’s Degree and four years of experience
• Master’s Degree and one year of experience
• High School Diploma / GED and six years of experience

Knowledge of statistical and financial analysis, primary research and business plan development

Qualifications

Preferred qualifications:

• Experience in healthcare setting
• Licensed social worker
• Experience working with HIV patients
• Degree in social work
• Grants experience
• EPIC experience

Physical Requirements

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

Schedule

Days, 8:00 a.m. – 5:00 p.m.

Pay

Pay Range: $52,270.00 – $79,727.50 annual salary. The pay range displayed reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).