Program Manager, Hybrid Programs
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information, remove boilerplate (EEO, etc). Also remove application instructions, navigation, etc.
We need to include sections: About the role (maybe from intro paragraph?), Responsibilities, Requirements (Education and Experience?), Qualifications (maybe Skills and Knowledge?), Skills (maybe separate?). The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly.
We have:
- Intro paragraph: "The Program Manager, Hybrid Programs leads the planning, execution, and continuous improvement of assigned entrepreneurship programs within the IVMF Entrepreneurship Hybrid Vertical. Reporting to the Associate Director, Hybrid Programs, the role currently is responsible for delivery of Phase I and II V-WISE, Syracuse EBV hybrid programming, and Syracuse-based Phase II in-person programs, ensuring high-quality execution, strong participant experience, and alignment with program outcomes. The position also provides leadership for future hybrid vertical programs as they are developed, piloted, and brought into ongoing delivery. The role serves as a key cross-functional coordinator, partnering with Shared Services, MarComms, Data Solutions, IT, Finance, facilitators, and the Future State / Innovation team to support current program delivery and inform the development of future hybrid models. The role requires strong operational judgment, organization, cross-functional communication, and the ability to manage multiple timelines, cohorts, systems, and delivery workstreams while maintaining a high-quality participant experience and mission alignment. This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses."
We can put that under About the role.
- Education and Experience: list bullet points? It's a paragraph with semicolons. Could convert to list.
- Skills and Knowledge: list bullet points.
- Responsibilities: includes subheadings: Program Planning, Execution and Delivery; Participant Experience And Engagement; Cross-Functional Coordination, Innovation, and Future Hybrid Development. Each with bullet points.
We need to output only HTML fragment, no extra markup.
We'll create sections:
About the role
... (intro paragraph)
Responsibilities
... maybe subheadings inside? But we can just list responsibilities as items. Could also nest subheadings as but not allowed? Only h3 for section headings. We could include subheadings as inside - maybe. But better to keep simple list.
We need to preserve all substantive information; we can break responsibilities into list items.
Education and Experience: maybe under Requirements.
Qualifications: maybe under Qualifications (Education and Experience). Skills: maybe under Skills.
We have both Education and Experience and Skills and Knowledge. So we can have:
Requirements
... education/experience items
Skills
... skills items
We should not include Benefits, Pay, Schedule.
Now we need to strip boilerplate: EEO, etc. Also remove "Physical Requirements Not Applicable", "Tools/Equipment Not Applicable", "Application Instructions", "About Syracuse University", "About The Syracuse Area", EEO statement, etc.
Also remove "Not all geographical areas within the United States are eligible." That's part of intro; we keep it.
Now craft content.
Let's extract Education and Experience bullet points:
- Bachelor’s degree required; commensurate professional experience may be considered
- 3-5 years of progressively responsible experience in program management, higher education programming, nonprofit program delivery, or related fields
- Demonstrated experience managing multiple workstreams, cohorts, or multi-format programs
- Experience coordinating cross-functional teams and external stakeholders
- Experience supporting participant-centered programs, training initiatives, or educational delivery models, including entrepreneurship/small business-specific support
- Experience with budget tracking, reporting processes, and operational systems preferred
- Experience working with veterans, military spouses, service members, or military-connected communities preferred
- Experience with hybrid, online, and/or in-person program delivery models preferred
We'll list each as - .
Skills and Knowledge bullet points:
- Strong program and project management capability with excellent organizational follow-through
- Ability to translate strategy and program design into executable plans and coordinated delivery
- Clear written and verbal communication skills across internal and external stakeholders
- Strong judgment and problem-solving ability in fast-moving operational environments
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Attention to detail in program systems, documentation, and participant communication
- Comfort using CRM, LMS, project management, virtual meeting, and collaboration platforms
- Ability to interpret participant feedback, dashboards, and operational data to drive improvement
- Commitment to high-quality participant experience and mission-centered service delivery
Now Responsibilities: we have three subsections with bullet points.
Program Planning, Execution and Delivery:
- Own end-to-end execution of assigned hybrid and Syracuse-based in-person programs from planning through completion
- Manage timelines, deliverables, milestones, and day-to-day coordination to ensure on-time delivery, quality control, and alignment with intended learning and engagement outcomes
- Develop program calendars, delivery plans, session schedules, facilitator timelines, application milestones, and launch/readiness plans for assigned programs
- Coordinate onboarding, session preparation, materials readiness, and execution plans across the full program lifecycle
Participant Experience And Engagement:
- Oversee participant experience from pre-program communication through completion and post-program transition
- Monitor engagement, attendance, responsiveness, and participant support needs, resolving issues in a timely manner to maintain a high-quality experience
- Monitor program performance indicators, participant feedback, delivery quality, and operational effectiveness; identify risks, gaps, and improvement opportunities; document lessons learned; and recommend process, system, and delivery enhancements
Cross-Functional Coordination, Innovation, and Future Hybrid Development:
- Serve as the primary coordination point across the Hybrid Vertical and other internal partners
- Align operational, communication, systems, and reporting activities with program delivery requirements
- Coordinate with the Future State / Innovation team on ideation, pilot design, testing, and feedback loops related to future hybrid program models
- Surface operational insights from live programming to inform iteration, scalability, and continuous refinement of hybrid delivery approaches
We'll put these as list items under Responsibilities.
Now About the role: we need to include the intro paragraph but maybe break into sentences? We'll keep as
.
We should also maybe include the remote work note: "This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible." That's part of intro.
Now produce HTML.
Make sure no extra whitespace? It's fine.
Let's craft:
About the role
The Program Manager, Hybrid Programs leads the planning, execution, and continuous improvement of assigned entrepreneurship programs within the IVMF Entrepreneurship Hybrid Vertical. Reporting to the Associate Director, Hybrid Programs, the role currently is responsible for delivery of Phase I and II V-WISE, Syracuse EBV hybrid programming, and Syracuse-based Phase II in-person programs, ensuring high-quality execution, strong participant experience, and alignment with program outcomes. The position also provides leadership for future hybrid vertical programs as they are developed, piloted, and brought into ongoing delivery. The role serves as a key cross-functional coordinator, partnering with Shared Services, MarComms, Data Solutions, IT, Finance, facilitators, and the Future State / Innovation team to support current program delivery and inform the development of future hybrid models. The role requires strong operational judgment, organization, cross-functional communication, and the ability to manage multiple timelines, cohorts, systems, and delivery workstreams while maintaining a high-quality participant experience and mission alignment. This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Requirements
- Bachelor’s degree required; commensurate professional experience may be considered
- 3-5 years of progressively responsible experience in program management, higher education programming, nonprofit program delivery, or related fields
- Demonstrated experience managing multiple workstreams, cohorts, or multi-format programs
- Experience coordinating cross-functional teams and external stakeholders
- Experience supporting participant-centered programs, training initiatives, or educational delivery models, including entrepreneurship/small business-specific support
- Experience with budget tracking, reporting processes, and operational systems preferred
- Experience working with veterans, military spouses, service members, or military-connected communities preferred
- Experience with hybrid, online, and/or in-person program delivery models preferred
Skills
- Strong program and project management capability with excellent organizational follow-through
- Ability to translate strategy and program design into executable plans and coordinated delivery
- Clear written and verbal communication skills across internal and external stakeholders
- Strong judgment and problem-solving ability in fast-moving operational environments
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Attention to detail in program systems, documentation, and participant communication
- Comfort using CRM, LMS, project management, virtual meeting, and collaboration platforms
- Ability to interpret participant feedback, dashboards, and operational data to drive improvement
- Commitment to high-quality participant experience and mission-centered service delivery
Responsibilities
- Program Planning, Execution and Delivery
- Own end-to-end execution of assigned hybrid and Syracuse-based in-person programs from planning through completion
- Manage timelines, deliverables, milestones, and day-to-day coordination to ensure on-time delivery, quality control, and alignment with intended learning and engagement outcomes
- Develop program calendars, delivery plans, session schedules, facilitator timelines, application milestones, and launch/readiness plans for assigned programs
- Coordinate onboarding, session preparation, materials readiness, and execution plans across the full program lifecycle
- Participant Experience And Engagement
- Oversee participant experience from pre-program communication through completion and post-program transition
- Monitor engagement, attendance, responsiveness, and participant support needs, resolving issues in a timely manner to maintain a high-quality experience
- Monitor program performance indicators, participant feedback, delivery quality, and operational effectiveness; identify risks, gaps, and improvement opportunities; document lessons learned; and recommend process, system, and delivery enhancements
- Cross-Functional Coordination, Innovation, and Future Hybrid Development
for prose. We need to preserve all substantive information, remove boilerplate (EEO, etc). Also remove application instructions, navigation, etc. We need to include sections: About the role (maybe from intro paragraph?), Responsibilities, Requirements (Education and Experience?), Qualifications (maybe Skills and Knowledge?), Skills (maybe separate?). The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly. We have: - Intro paragraph: "The Program Manager, Hybrid Programs leads the planning, execution, and continuous improvement of assigned entrepreneurship programs within the IVMF Entrepreneurship Hybrid Vertical. Reporting to the Associate Director, Hybrid Programs, the role currently is responsible for delivery of Phase I and II V-WISE, Syracuse EBV hybrid programming, and Syracuse-based Phase II in-person programs, ensuring high-quality execution, strong participant experience, and alignment with program outcomes. The position also provides leadership for future hybrid vertical programs as they are developed, piloted, and brought into ongoing delivery. The role serves as a key cross-functional coordinator, partnering with Shared Services, MarComms, Data Solutions, IT, Finance, facilitators, and the Future State / Innovation team to support current program delivery and inform the development of future hybrid models. The role requires strong operational judgment, organization, cross-functional communication, and the ability to manage multiple timelines, cohorts, systems, and delivery workstreams while maintaining a high-quality participant experience and mission alignment. This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses." We can put that under About the role. - Education and Experience: list bullet points? It's a paragraph with semicolons. Could convert to list. - Skills and Knowledge: list bullet points. - Responsibilities: includes subheadings: Program Planning, Execution and Delivery; Participant Experience And Engagement; Cross-Functional Coordination, Innovation, and Future Hybrid Development. Each with bullet points. We need to output only HTML fragment, no extra markup. We'll create sections:
About the role
... (intro paragraph)
Responsibilities
- ... maybe subheadings inside? But we can just list responsibilities as items. Could also nest subheadings as
- maybe. But better to keep simple list.
We need to preserve all substantive information; we can break responsibilities into list items.
Education and Experience: maybe under Requirements.
Qualifications: maybe under Qualifications (Education and Experience). Skills: maybe under Skills.
We have both Education and Experience and Skills and Knowledge. So we can have:
Requirements
- ... education/experience items
Skills
- ... skills items
- .
Skills and Knowledge bullet points:
- Strong program and project management capability with excellent organizational follow-through
- Ability to translate strategy and program design into executable plans and coordinated delivery
- Clear written and verbal communication skills across internal and external stakeholders
- Strong judgment and problem-solving ability in fast-moving operational environments
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Attention to detail in program systems, documentation, and participant communication
- Comfort using CRM, LMS, project management, virtual meeting, and collaboration platforms
- Ability to interpret participant feedback, dashboards, and operational data to drive improvement
- Commitment to high-quality participant experience and mission-centered service delivery
Now Responsibilities: we have three subsections with bullet points.
Program Planning, Execution and Delivery:
- Own end-to-end execution of assigned hybrid and Syracuse-based in-person programs from planning through completion
- Manage timelines, deliverables, milestones, and day-to-day coordination to ensure on-time delivery, quality control, and alignment with intended learning and engagement outcomes
- Develop program calendars, delivery plans, session schedules, facilitator timelines, application milestones, and launch/readiness plans for assigned programs
- Coordinate onboarding, session preparation, materials readiness, and execution plans across the full program lifecycle
Participant Experience And Engagement:
- Oversee participant experience from pre-program communication through completion and post-program transition
- Monitor engagement, attendance, responsiveness, and participant support needs, resolving issues in a timely manner to maintain a high-quality experience
- Monitor program performance indicators, participant feedback, delivery quality, and operational effectiveness; identify risks, gaps, and improvement opportunities; document lessons learned; and recommend process, system, and delivery enhancements
Cross-Functional Coordination, Innovation, and Future Hybrid Development:
- Serve as the primary coordination point across the Hybrid Vertical and other internal partners
- Align operational, communication, systems, and reporting activities with program delivery requirements
- Coordinate with the Future State / Innovation team on ideation, pilot design, testing, and feedback loops related to future hybrid program models
- Surface operational insights from live programming to inform iteration, scalability, and continuous refinement of hybrid delivery approaches
We'll put these as list items under Responsibilities.
Now About the role: we need to include the intro paragraph but maybe break into sentences? We'll keep as
. We should also maybe include the remote work note: "This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible." That's part of intro. Now produce HTML. Make sure no extra whitespace? It's fine. Let's craft:
About the role
The Program Manager, Hybrid Programs leads the planning, execution, and continuous improvement of assigned entrepreneurship programs within the IVMF Entrepreneurship Hybrid Vertical. Reporting to the Associate Director, Hybrid Programs, the role currently is responsible for delivery of Phase I and II V-WISE, Syracuse EBV hybrid programming, and Syracuse-based Phase II in-person programs, ensuring high-quality execution, strong participant experience, and alignment with program outcomes. The position also provides leadership for future hybrid vertical programs as they are developed, piloted, and brought into ongoing delivery. The role serves as a key cross-functional coordinator, partnering with Shared Services, MarComms, Data Solutions, IT, Finance, facilitators, and the Future State / Innovation team to support current program delivery and inform the development of future hybrid models. The role requires strong operational judgment, organization, cross-functional communication, and the ability to manage multiple timelines, cohorts, systems, and delivery workstreams while maintaining a high-quality participant experience and mission alignment. This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Requirements
- Bachelor’s degree required; commensurate professional experience may be considered
- 3-5 years of progressively responsible experience in program management, higher education programming, nonprofit program delivery, or related fields
- Demonstrated experience managing multiple workstreams, cohorts, or multi-format programs
- Experience coordinating cross-functional teams and external stakeholders
- Experience supporting participant-centered programs, training initiatives, or educational delivery models, including entrepreneurship/small business-specific support
- Experience with budget tracking, reporting processes, and operational systems preferred
- Experience working with veterans, military spouses, service members, or military-connected communities preferred
- Experience with hybrid, online, and/or in-person program delivery models preferred
Skills
- Strong program and project management capability with excellent organizational follow-through
- Ability to translate strategy and program design into executable plans and coordinated delivery
- Clear written and verbal communication skills across internal and external stakeholders
- Strong judgment and problem-solving ability in fast-moving operational environments
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Attention to detail in program systems, documentation, and participant communication
- Comfort using CRM, LMS, project management, virtual meeting, and collaboration platforms
- Ability to interpret participant feedback, dashboards, and operational data to drive improvement
- Commitment to high-quality participant experience and mission-centered service delivery
Responsibilities
- Program Planning, Execution and Delivery
- Own end-to-end execution of assigned hybrid and Syracuse-based in-person programs from planning through completion
- Manage timelines, deliverables, milestones, and day-to-day coordination to ensure on-time delivery, quality control, and alignment with intended learning and engagement outcomes
- Develop program calendars, delivery plans, session schedules, facilitator timelines, application milestones, and launch/readiness plans for assigned programs
- Coordinate onboarding, session preparation, materials readiness, and execution plans across the full program lifecycle
- Participant Experience And Engagement
- Oversee participant experience from pre-program communication through completion and post-program transition
- Monitor engagement, attendance, responsiveness, and participant support needs, resolving issues in a timely manner to maintain a high-quality experience
- Monitor program performance indicators, participant feedback, delivery quality, and operational effectiveness; identify risks, gaps, and improvement opportunities; document lessons learned; and recommend process, system, and delivery enhancements
- Cross-Functional Coordination, Innovation, and Future Hybrid Development