Program Manager, Human Data

About The Team

The Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end-to-end programs that capture the depth of human intent behind everyday and high-stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product-embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications.

About The Role

As a Program Manager (PGM) in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that will land in the real world.

In This Role, You Will Work in a High Velocity Environment

• Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
• Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
• Use internal tooling to assess labeled data and provide feedback to AI trainers
• Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience

You’ll Thrive In This Role If You

• Thrive in dynamic environments
• Are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat
• Have an interest or background in AI, LLMs, Agents
• Have a can-do attitude
• Are an excellent communicator
• Enjoy operational work
• Have a knack for data
• Are energized by start-up environments
• Have some relevant experience

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Equal Opportunity Employer

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background Checks

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.

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