Program Manager - Hillview Crest Elementary

Position Overview

The Program Manager leads high-quality after-school programming that empowers youth, supports families, and aligns with A.S.E.S. and ELOP standards. This role oversees program operations, staff supervision, and partnerships with schools and community organizations to create a safe, engaging, and outcome-driven environment. Responsible for staff development, program evaluation, and resource management, the Program Manager ensures that youth receive enriching experiences that prepare them for success. By fostering a culture of accountability, continuous improvement, and strong community engagement, this role plays a key part in advancing BGCSL's mission to inspire and empower all young people to reach their full potential.

Our Values In Action

Transformative Leadership: We aspire to transform possibilities into probabilities. By embodying emotional intelligence, vulnerability, and empathy, we foster positive change with humility, authenticity, and continuous self-improvement.

• Leading with empathy, self-awareness, and a commitment to continuous growth, creating an environment where staff feel supported, empowered, and confident in their roles.
• Encouraging a culture of learning, collaboration, and adaptability while investing in staff development to cultivate future leaders.
• Ensuring alignment with organizational values by guiding youth enrichment programming, child supervision, and family engagement.
• Providing clear direction, feedback, and support to staff, reinforcing high standards for program quality and professionalism.

Resilience: We approach every situation with a growth mindset, demonstrating flexibility and courage, reframing challenges as opportunities. We acknowledge our current state, embrace change, and adapt as needed, maintaining a solutions-oriented approach throughout our growth journey.

• Navigating daily challenges such as staffing changes, behavior management, and program logistics with flexibility and a solutions-focused mindset.
• Modeling perseverance and adaptability for both staff and students, ensuring program goals remain the priority despite obstacles.
• Creating a structured yet responsive environment where challenges become opportunities for learning and growth.
• Maintaining a focus on continuous improvement, using data, feedback, and site observations to enhance program effectiveness.

Youth Centered Approach: Every organizational action or maneuver is designed to directly impact and benefit the youth we serve. We value and prioritize the youth perspective, making decisions with a focus on their needs and well-being, rather than adult convenience.

• Prioritizing student well-being and success by ensuring that curriculum, enrichment activities, and behavior support strategies are designed to meet the diverse needs of youth.
• Fostering a safe, structured, and engaging after-school environment that bridges the gap between school, home, and community.
• Actively incorporating student voices into programming, creating a space where all young people feel valued, seen, and empowered.
• Building strong relationships with school staff, parents, and community partners to align site culture and resources in support of youth development.

Essential Functions

• Leadership & Program Oversight: Manage after-school site programs, activities, and services to prepare youth for success while ensuring compliance with A.S.E.S./ELOP standards and maintaining a safe, outcome-driven environment.
• Staff Supervision & Development: Provide leadership to the Kinder Care Coordinator and Youth Development Professionals (YDPs), guiding child supervision, youth enrichment programming, and parent engagement while reinforcing organizational values.
• Training & Professional Growth: Participate in and occasionally plan meetings, trainings, and organizational events, ensuring staff development and adherence to best practices in after-school programming.
• Program Evaluation & Continuous Improvement: Utilize CRM (MyClubHub) data, compile monthly reports, and conduct site observations to assess program effectiveness and recommend improvements in collaboration with key stakeholders.
• Accountability & Performance Management: Supervise staff, ensure adherence to program goals and objectives, administer corrective action when necessary, and partner with HR and leadership to address staff or member-related issues.
• Budget & Resource Management: Oversee site operations within the approved budget, control expenditures, collaborate with school staff on safety and cleanliness, and contribute to grant writing and reporting for financial sustainability.
• Community & School Partnerships: Develop and maintain relationships with school administrators, parents, and community organizations, attending faculty and principal meetings to align site culture, goals, and values.
• Program Promotion & Outreach: Represent BGCSL, promote membership, coordinate program publicity, and maintain ongoing communication with external stakeholders to strengthen engagement and community impact.

Requirements

• Minimum of 2 years of experience in after-school programming, youth development, or a related field.
• Minimum of 1 year of experience in staff supervision, coaching, and leadership.
• Strong understanding of child safety, behavior management, and youth engagement strategies.
• Ability to build and maintain positive relationships with school administrators, parents, and community partners.
• Strong organizational skills with the ability to multitask, problem-solve, and adapt to changing circumstances.
• Proficiency in Microsoft Office, Google Suite, and data management systems (such as CRM or MyClubHub).
• CPR and First Aid certification (or ability to obtain within 90 days of hire).
• Ability to pass a background check and meet state-mandated requirements for working with youth.

Educational Requirements

Must have one of the following:

• Bachelor's degree in education, child development, social work, or a related field OR equivalent experience in youth development and program management.
• Equivalent Experience + High school diploma + 48 college semester units (~2 years college), OR
• Equivalent Experience + High school diploma + an Associate's (or higher) degree, OR
• Equivalent Experience + High school diploma + a passing score on the district's Paraeducator/Paraprofessional Exam within the first 30 days of employment.

Preferred

• 3+ years of experience in youth development, after-school programs, or nonprofit management.
• Experience working with grant-funded programs and familiarity with A.S.E.S./ELOP compliance.
• Bilingual in Spanish or another language commonly spoken in the community.
• Experience with budget management and resource allocation.
• Training or experience in trauma-informed care and social-emotional learning (SEL).
• Familiarity with restorative practices and positive behavior interventions.
• Experience leading professional development or training for staff.
• Knowledge of community resources and experience in partnership-building with schools and local organizations.

Work Environment

The Program Manager will work primarily in a school-based site for the Boys & Girls Club of San Leandro. This role may occasionally require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include:

• Frequently required to stand.
• Frequently required to walk and sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to bloodborne and airborne pathogens or infectious materials (Communicable diseases in an office environment including COVID-19, common cold, and flu viruses. Negative TB screen required).
• Noise level in the work environment may vary from light to moderate.
• The employee must occasionally lift and/or move more than 50 pounds.