Program Manager - Health Portfolio

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Supervisory Responsibilities, Position Objective, Duties And Responsibilities (with subcategories: General duties, Personnel-related Duties, Reporting Duties, Business Development Duties). No explicit Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should include sections for which we have content: maybe "About the role" (Position Objective?), "Responsibilities" (the duties). Could also have "Supervisory Responsibilities" as part of responsibilities. We need to map content to headings. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have Position Objective and Supervisory Responsibilities; we could combine under "About the role". Then duties under "Responsibilities". No other sections. We must not repeat job title as heading. No metadata like Job ID. Remove boilerplate. We need to preserve all substantive information. So we need to include the text from the posting, but we can format as

paragraphs and

• for lists. We need to decide how to break up the duties into list items. The posting has many sentences; we can turn each bullet into
• . However we must not invent or summarize away detail. We can keep the sentences as list items. We need to avoid duplication: there are repeated lines? Not obvious. We'll produce:

  About the role

  Position Objective: The Program Manager will work within a management team, and with Portfolio Managers and/or Senior Program Managers. Program Manager is responsible for oversight of contract and financial performance, service delivery, quality management, employee management, organic program business growth, and related proposal development activities. The ideal candidate will identify new relationships and deliver experience to current engagements, providing leadership to ensure that every engagement is successful. The position may be a blend of program management and client delivery responsibilities.

  Supervisory Responsibilities: May be responsible for supervision of onsite Managers, Leads and/or other onsite staff, as well as Project Managers within a portfolio structure.

  Then

  Responsibilities

  Then we need to list duties. Could break into subheadings? Not allowed; only

  for sections. Could use

  for prose and

  • for lists. We could keep subheadings as bold? Not allowed? The instruction only says use

    for section headings,

    • for any list,

      for prose. It doesn't forbid other HTML like . But safer to just use

      and

      • . We could treat each duty as a list item. We have categories: General duties, Personnel-related Duties, Reporting Duties, Business Development Duties. Could we keep those as

        headings? Not

        . Could use

        General duties:

        then list. We'll output:

        Responsibilities

        General duties:

        • Is responsible for a well-defined program or multiple projects within a portfolio structure.
        • Directs and oversees performance of Project Managers within a portfolio, and may also direct onsite Managers, Leads, first line project supervisors, and other staff in support of customer requirements.
        • Provides direction and mentorship to Project Managers and other junior staff within a portfolio.
        • Ensures administrative, procedural and operational guidelines set forth by customer contracts, contract vehicles, task orders, and organizational policies and procedures are followed.
        • Oversees project performance against requirements and metrics and production of deliverables.
        • Responsible for overall project performance and management of and issues that may arise and applies hands-on support to troubleshoot and resolve issues.
        • Works with company functional Departments to execute various contract delivery requirements, proactively identify and mitigate potential issues, and collaborate on internal processes and procedures.
        • Coordinates and executes organizational and portfolio quality management activities in accordance with requirements of ISO 9001: 2015 registered Quality Management System.
        • Develops improvement initiatives and manages scope, strategy, project plans, resource allocations and budget for each engagement.
        • Serves as primary interface and point-of-contact to clients; provides next-level coverage for customer interfaces of subordinate Project Managers within the portfolio. Reports activities and those of subordinate Project Managers/Leads to senior staff members within the portfolio structure.
        • Attends meetings with Client personnel including, Contracting Officer, COR/COTR, Technical Monitors, or others to ensure contract compliance and customer satisfaction. Contribute and make recommendations to client requirements as needed.
        • Responsible for quarterly client project meetings, in-process reviews (IPRs), and sales objective reviews (SORs).
        • Identifies, develops and manages the client and employee relationship.
        • Develops process improvements for work delivery and contract services.
        • Provides leadership to cross functional teams in multiple offices.
        Then Personnel-related Duties similarly. We'll need to ensure we don't lose any content. Let's extract each sentence. Personnel-related Duties block: "May manage 100+ employees depending on programs and contracts. Synthesize data acquired from client and employee to prepare/conduct annual/interim performance reviews for employees in the field, and Project Managers within the portfolio. Handles personnel actions including HR compliance issues, submits personnel action change forms, makes hire recommendations, and implements disciplinary actions. Reviews and approves employee timesheets and manages time and attendance. Respond to employee inquires and needs by answering moderate and complex questions and concerns and directing them to the appropriate department (HR, Payroll) as needed. Responsible for collaborating with the customer, Project Managers, internal recruiting department, and human resources to staff vacancies. Schedule, coordinate and attend employee events to include employee recognition events, luncheons, and happy hours. Prepare summaries for employee awards, contract past performance write ups, internal reports and newsletter content." We'll make each a
      • . Reporting Duties block: "Effectively manages requirements and reports data for projects and programs valued at $5M or more. Monitor contract/project activities to ensure scope of work, project management plans, reporting deliverables, training, and delivery schedule are well-defined and maintained. Analyzes performance and briefs portfolio team and others on project delivery, cost, profit and loss (P&L), to include assigned projects and those of subordinate Project Managers. Prepare client reports and deliverables using MS Office tools as needed for analysis of hours worked, burn rates, workload statistics, etc. to ensure successful financial and program management of contracts. Proactively develop and send written communications, status reports, and updates to customers and organizational stakeholders" Business Development Duties block: "Works under the guidance of a Portfolio Manager and Sr. Program Manager to support business development and proposal response activities as needed Understand client’s business processes and strategic priorities Develop working knowledge of the client’s organization and mission Work closely with clients and in-house experts to implement solutions that help customers achieve business goals Identifies organic business development opportunities related to growth of business in support of a particular customer or segment. Works within a portfolio team to identify targets to deliver additional services to new and existing clients. Proactively executes business development tasks and actions based on needs within the portfolio. Serves as contributor for proposal development and capture activities for contract and task order re-competes, new projects, and assigned projects within the portfolio as directed. May perform other duties as assigned." We'll include those. We must not include any boilerplate like EEO etc. There's none. Now output only HTML fragment. Check for any repeated lines: none. Make sure we don't include any empty sections. We'll output:

        About the role

        Position Objective: The Program Manager will work within a management team, and with Portfolio Managers and/or Senior Program Managers. Program Manager is responsible for oversight of contract and financial performance, service delivery, quality management, employee management, organic program business growth, and related proposal development activities. The ideal candidate will identify new relationships and deliver experience to current engagements, providing leadership to ensure that every engagement is successful. The position may be a blend of program management and client delivery responsibilities.

        Supervisory Responsibilities: May be responsible for supervision of onsite Managers, Leads and/or other onsite staff, as well as Project Managers within a portfolio structure.

        Responsibilities

        General duties:

        • Is responsible for a well-defined program or multiple projects within a portfolio structure.
        • Directs and oversees performance of Project Managers within a portfolio, and may also direct onsite Managers, Leads, first line project supervisors, and other staff in support of customer requirements.
        • Provides direction and mentorship to Project Managers and other junior staff within a portfolio.
        • Ensures administrative, procedural and operational guidelines set forth by customer contracts, contract vehicles, task orders, and organizational policies and procedures are followed.
        • Oversees project performance against requirements and metrics and production of deliverables.
        • Responsible for overall project performance and management of and issues that may arise and applies hands-on support to troubleshoot and resolve issues.
        • Works with company functional Departments to execute various contract delivery requirements, proactively identify and mitigate potential issues, and collaborate on internal processes and procedures.
        • Coordinates and executes organizational and portfolio quality management activities in accordance with requirements of ISO 9001: 2015 registered Quality Management System.
        • Develops improvement initiatives and manages scope, strategy, project plans, resource allocations and budget for each engagement.
        • Serves as primary interface and point-of-contact to clients; provides next-level coverage for customer interfaces of subordinate Project Managers within the portfolio. Reports activities and those of subordinate Project Managers/Leads to senior staff members within the portfolio structure.
        • Attends meetings with Client personnel including, Contracting Officer, COR/COTR, Technical Monitors, or others to ensure contract compliance and customer satisfaction. Contribute and make recommendations to client requirements as needed.
        • Responsible for quarterly client project meetings, in-process reviews (IPRs), and sales objective reviews (SORs).
        • Identifies, develops and manages the client and employee relationship.
        • Develops process improvements for work delivery and contract services.
        • Provides leadership to cross functional teams in multiple offices.

        Personnel-related Duties:

        • May manage 100+ employees depending on programs and contracts.
        • Synthesize data acquired from client and employee to prepare/conduct annual/interim performance reviews for employees in the field, and Project Managers within the portfolio.
        • Handles personnel actions including HR compliance issues, submits personnel action change forms, makes hire recommendations, and implements disciplinary actions.
        • Reviews and approves employee timesheets and manages time and attendance.
        • Respond to employee inquires and needs by answering moderate and complex questions and concerns and directing them to the appropriate department (HR, Payroll) as needed.
        • Responsible for collaborating with the customer, Project Managers, internal recruiting department, and human resources to staff vacancies.
        • Schedule, coordinate and attend employee events to include employee recognition events, luncheons, and happy hours.
        • Prepare summaries for employee awards, contract past performance write ups, internal reports and newsletter content.

        Reporting