Program Manager (Health Sciences)

Duties and Other Information

• Program & Division Management:
  • Supports the Dean with management of all credit and non-credit programs for the assigned division.
  • Supports Dean with tracking and facilitating new program development processes.
  • In collaboration with the Finance Office, facilitates the tuition/fee set-up process for non-credit courses and the billing process for third-party contracts.
  • Collaborates with the Financial Aid Office to facilitate awarding of tuition assistance for non-credit courses.
  • Manage the purchase requisition process (including course fees) to procure equipment/supplies.
  • Manage the faculty contract process for the assigned division in collaboration with appropriate college offices.
  • Collaborates with the RPCC Public Relations Office to develop promotional materials about technical programs, courses, and training opportunities.
  • Affirms and enhances business and industry partnerships to strengthen our region’s workforce.
  • Coordinates, schedules, and maintains meeting minutes for program advisory committee meetings in collaboration with division personnel.
  • Works with the Dean and faculty to identify business and industry partners who may participate on program advisory committees that support division programs.
• Student Enrollment and Records Management:
  • Buils courses in Banner, as necessary, in collaboration with the division personnel and the Registrar’s Office.
  • Collaborates with the Registrar’s Office to ensure student certificates of completion are created for designated courses and trainings.
  • Collaborates with division personnel and the Registrar’s Office to ensure IBCs earned by students are recorded and reported.
  • Supports the Career Success office with tracking and entering job placement information.
  • Responds to inquiries and refers faculty, students, and visitors to the appropriate resources.
  • Affords administrative support to the Dean.
  • Maintains files, answers phones, submits requests for equipment and supplies, maintains calendar of appointments and room reservations, and assists with travel requests.
• Administrative and Institutional Support:
  • Coordinates and assists with set-up, registration, catering, etc. of events for division programs and assists in college-wide events.
  • Affords administrative support to the Dean.
  • Maintains files, answers phones, submits requests for equipment and supplies, maintains calendar of appointments and room reservations, and assists with travel requests.

Qualifications

• Minimum Qualifications Required:
  • Associate’s degree and five years of experience in an administrative support role.
  • Bachelor’s degree may substitute for the Associate’s degree and five years experience.
  • Excellent interpersonal, computer, oral, and written communication skills.
  • Working knowledge of Microsoft Office, Word and Excel.
  • Must be willing to work flexible hours.
  • Proficiency in Microsoft Office Suite and comfort working with data and reporting tools.