Program Manager (HEA) - Continuing and Professional Studies

The City College of New York (CCNY), founded in 1847, provides high-quality, affordable education in a wide variety of disciplines. CCNY is a leader in social change, known for historic firsts such as the first college founded to educate the "whole people," the first U.S. documentary film program, and the first student government in the nation. Ranked #1 for upward mobility by The Chronicle of Higher Education and in the top 1.2% of universities worldwide by the Center for World University Rankings, CCNY serves over 17,000 students across seven schools and divisions. Located in the heart of New York City, CCNY is as diverse and dynamic as the city itself.

About the role

Reporting to the Director of Continuing and Professional Studies, the Program Manager provides strategic leadership and coordination for Continuing and Professional Studies (CPS). The role focuses on developing workforce training programs, securing grants and contracts with government agencies, corporations, and community organizations, and supporting revenue-generating educational initiatives that align with workforce and industry needs.

Responsibilities

• Identify, pursue, and secure grants, contracts, and other external funding opportunities.
• Develop competitive proposals for government agencies, foundations, corporations, and private-sector partners.
• Coordinate and manage workforce training contracts that generate revenue and expand CPS offerings.
• Oversee grant-funded programs and ensure compliance with funding requirements.
• Develop and launch workforce, professional, and continuing education programs aligned with labor market demands.
• Conduct market analysis to identify emerging training opportunities and industry needs.
• Expand non-credit and certificate programs that support career advancement and workforce development.
• Build and maintain relationships with government agencies, employers, industry associations, and community organizations.
• Represent CPS in workforce development initiatives, conferences, and business outreach activities.
• Develop customized training solutions for public- and private-sector employers.
• Supervise instructors and program staff, ensuring instructional quality and program effectiveness.
• Monitor program performance, enrollment, budgets, and revenue goals.
• Support strategic planning, assessment, and continuous improvement across CPS programs.
• Lead the growth and sustainability of the English Language Institute, including recruitment, enrollment, partnerships, and program development.
• Manage the general operation of the Continuing Education Office, including hiring and managing staff, overseeing registration, payments, and other office activities.
• Design and recommend academic, outreach, general training, and certificate programs to the Director.
• Develop and write grant proposals.
• Hire faculty and coordinate teaching schedules.
• Observe classes, analyze student evaluations, and perform faculty evaluations.
• Orient new faculty and act as a liaison to resolve faculty issues.
• Plan and implement advertising campaigns and design marketing and other program materials.
• Maintain financial information such as tuition payments, material costs, and faculty payroll.
• Develop mailing lists and analyze marketing strategies and student profiles.
• Act as a liaison between the Continuing Education Office and other internal and external units on cooperative and co-sponsored programs.

Requirements

• Bachelor’s degree required.
• Six years of related experience.

Preferred Qualifications

• Demonstrated success in grant writing, fundraising, and securing government and private-sector contracts.
• Experience developing workforce training programs and employer partnerships.
• Strong leadership, project management, and business development skills.
• Knowledge of continuing education, workforce development, and adult learning environments.
• Experience supervising staff and managing multiple programs or projects simultaneously.

Pay

Salary range: $86,741 - $105,816. Salary is commensurate with education and experience. CUNY is implementing salary schedule increases, with eligible employees receiving a 3.5% adjustment effective 9/1/26, per the PSC-CUNY collective bargaining agreement.

Benefits

• A range of health plans supporting health and wellness.
• Competitive retirement and pension benefits, including savings plans.
• Tuition waivers for CUNY graduate study.
• Generous paid time off.
• Access to extensive academic, arts, and athletic programs on campus.
• Opportunity to participate in a diverse academic community in New York City.