Program Manager - Growth Operations, Contract

Contract position based in San Francisco, CA with occasional travel for onsite growth/recruiting events. Hybrid work arrangement.

About the role

Manage the growth program from end to end, including top-of-the-funnel growth and recruiting campaigns, applications processing, and hiring and onboarding. Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success.

Responsibilities

• Optimize the full growth funnel for conversion and candidate experience.
• Build and lead new growth recruiting campaigns and channels to meet business goals.
• Serve as the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, providing training and onboarding as needed.
• Own internal reporting and analytics, ensuring all hiring data is clean and up-to-date in systems.
• Drive strategic initiatives to improve workflow, data infrastructure, and reporting.
• Proactively flag discrepancies in hiring plans, interview processes, job descriptions, offer details, etc., and maintain data integrity and operational excellence.

Requirements

• Minimum of 3-7 years of experience working in Growth, Recruiting, or RecOps at a rapidly growing company.
• Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using internal TA tools (report connector, reporting capabilities, and limitations).
• Strong knowledge of GSuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.).
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
• Deep understanding of Growth/Recruiting Pipelines, Funnels, and Conversion metrics.
• Demonstrated project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement.
• Able to build strong relationships with cross-functional partners and confidently present recommendations and insights to senior leadership.

Nice to Haves

• Ability to write SQL queries.
• Previous startup experience.
• Experience with tools such as LinkedIn Recruiter, Clay, Modernloop, or Gem.
• Extreme attention to detail.
• AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling.

Pay

The hourly salary range for this contract position in San Francisco, CA is $60 to $85/hr. The range reflects the minimum and maximum target for new hire salaries, determined by work location and additional factors including job-related skills, experience, interview performance, and relevant education or training.

About Us

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide high-quality data and full-stack technologies that power leading AI models and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.