Program Manager, Global Logistics Exports Supply Chain Design

We are seeking a Program Manager to join the Global Logistics (GL) Exports Supply Chain Design team. In this role, you will help create a best-in-class transportation network for Amazon's cross-border B2C shipments from North America.

About the role

You will lead initiatives to ensure short and long-term capacity throughout the supply chain can meet projected demand, supporting our fast-growing Exports business. You will own building dashboards to provide visibility to the launch team and provide insights to the leadership team.

Responsibilities

• Develop data visualizations and analytical models to facilitate cross-functional decision-making
• Lead design and execution of business analytics for forecasting
• Analyze large datasets to optimize key processes and drive improvements in cost, speed, and capacity
• Partner with data engineering teams to improve data assets, quality, metrics, and insights
• Identify opportunities for deep dive investigations and future program development
• Prioritize multiple high-level projects to improve network capacity and forecast accuracy
• Derive actionable recommendations from complex analyses
• Communicate analytical insights and business implications to senior leadership
• Manage project timelines and deliverables, focusing on team interactions

A day in the life

As a Program Manager on our team, you'll typically begin your day by reviewing key performance metrics across our logistics network, identifying any anomalies that require immediate attention. Your morning might include collaborating with cross-functional partners in meetings to discuss forecasting needs and present your recent analyses. Throughout the day, you'll toggle between building new data visualization dashboards in QuickSight and conducting deep-dive analyses on large datasets to identify opportunities for optimizing shipping routes. In the afternoon, you might find yourself preparing and delivering presentations to senior leadership, sharing your insights and recommendations. You'll work closely with our data engineering team to improve data quality for critical metrics, ensuring our decisions are based on accurate information. Your day wraps up by prioritizing upcoming projects and planning the next day's activities, ensuring we stay on track with our team's objectives.

About the team

The Global Logistics Exports Supply Chain Design team is dedicated to building fast, cost-effective solutions to deliver packages around the world. We are an ambitious team that continues to innovate and improve the daily lives of customers. We value analytical thinking, curiosity, and a drive to challenge the status quo. Join us in our mission to make Amazon the Earth's most customer-centric company.

Qualifications

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full-time experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement documents
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation, and maintenance
• Experience working in an analytical environment with cross-functional teams

Benefits

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Learn more about our benefits here.

Pay

• USA, TN, Nashville: $50,100.00 - $87,600.00 USD annually
• USA, WA, Bellevue: $80,200.00 - $97,400.00 USD annually

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.