Program Manager - Gastroenterology

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

• Provides leadership, management, coordination and direction for all assigned programs and systems, and is responsible for operational performance and ensuring the needs of the clinical practice are achieved.
• Manages program / system performance, coordinates resources and balances workload to achieve objectives and strategies.
• Works with physicians, APPs, allied health staff and practice leadership in development and execution of strategic plans, programmatic logistics and process improvement opportunities.
• Provides subject-matter expertise regarding each program, system and project.
• Independently leads problem-solving and decision-making activities (in alignment with supervisors and practice leadership), within the program / system scope and change management process assessing risks and actions to accomplish goals.
• Continually evaluates processes and procedures for effectiveness and efficiency, while implementing quality improvement efforts.
• Participates in meetings, work sessions and presentations to ensure timely communication.
• Accountable for the achievement of program goals, objectives and timelines.
• Determines and establishes programmatic / systematic infrastructure, stakeholder relationships and recommendations of communication plans.
• Manages / coordinates multiple complex systems / programs with internal and external customers.
• Develops program strategy, program planning, implementation plan(s) and program metrics.
• Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs / systems.

Qualifications

• Bachelor’s degree required in management, business administration, health care administration, clinical care or related field with a minimum of 6 years of related experience; OR Master’s degree in management, business administration, health care administration, clinical care or related field with a minimum of 3 years related experience required.
• Working knowledge of clinical practice / operations, data management, timeline / project management, computer / related systems are required.
• Must have demonstrated competencies in strategic and program / systems thinking, business acumen, clinical practice operations, decision-making, leading change, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and performance excellence.
• Demonstrated project management and knowledge of continuous improvement methods.
• Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment.
• Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the clinical practice(s).
• Working knowledge and understanding of performance metrics, planning and resource development / enhancement is essential.
• Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills.
• Excellent written and verbal communication skills, including presentation skills are required.

Exemption Status: Exempt

Pay

$93,300 - 140,100 / year

Benefits Eligibility

Yes

Schedule

• Full Time
• Hours/Pay Period: 80
• Schedule Details: Regular business hours. Mon-Fri 8a-5p

International Assignment: No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.