Program Manager - Food & Nutrition Services

About the role

The University of Texas MD Anderson Cancer Center is seeking a Program Manager to support Food & Nutrition Services Administration. The Program Manager plays a critical role in advancing department operations, employee engagement, compliance, and strategic initiatives within Food & Nutrition Services.

Responsibilities

• Lead and develop administrative and program staff to ensure effective communication, engagement, and role clarity
• Support department-wide employee engagement initiatives aligned with hospital priorities and patient-centered care
• Identify opportunities to enhance existing programs and initiate new initiatives
• Collaborate with department leaders to establish and monitor internal control systems
• Promote psychological safety, accountability, and continuous improvement aligned with regulatory standards
• Monitor workforce engagement metrics and implement improvement strategies
• Participate in employee relations, performance management, corrective actions, and workforce planning
• Serve as liaison with Human Resources and Strategic Communications to ensure policy and brand alignment
• Support onboarding, orientation, and training to ensure staff competency prior to independent practice
• Ensure completion, tracking, and compliance of mandatory education and institutional trainings
• Develop and execute marketing strategies aligned with organizational goals and retail growth
• Maintain cohesive brand identity across dining, retail cafés, catering, and wellness initiatives
• Analyze market trends in healthcare dining and consumer preferences
• Create content including menus, signage, and storytelling that connects food and wellness
• Lead promotions for cafés, grab-and-go, and catering to increase engagement and sales
• Develop seasonal campaigns, promotions, and merchandising strategies
• Collaborate with culinary teams to highlight signature and wellness-forward offerings
• Cookiness wellness events, health fairs, and educational activities
• Participate in developing, reviewing, and implementing departmental policies aligned with regulatory requirements
• Ensure compliance with CMS Conditions of Participation and The Joint Commission standards
• Coordinate updates to Emergency Operation Plans, Business Continuity Plans, and downtime procedures annually
• Maintain full compliance with document control, version management, and accessibility standards
• Ensure policies support food safety, infection control, and emergency preparedness
• Manage and support revisions of position documents and SharePoint updates
• Perform other duties as assigned

Qualifications

• Required: Bachelor's Degree
• Preferred: Master's Degree
• Required: 5 years Related experience to include three years program management.
• Preferred: Strong marketing and project background a plus.

Benefits

• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Pay

Minimum $37.98 - Midpoint $47.60 - Maximum $57.21

Schedule

The typical work schedule is Days

Location

Work Location: Onsite