Program Manager, FDC - Build Execution

About the role

The Program Manager, Fiber Design & Construction (FDC) – Build Execution is a hands-on program leader responsible for driving the operational planning, sequencing, milestone tracking and cross-functional coordination needed to support Ziply Fiber's fiber build strategy.

Responsibilities

• Translate build strategy into weekly work plans, prioritized actions, and measurable deliverables.
• Reinforce disciplined reporting by driving structured updates on work completed, upcoming tasks & support needed.
• Communicate program insights clearly to leadership & execution teams based on detailed funnel and milestone data.
• Maintain cross-functional alignment across engineering, permitting & construction through recurring touchpoints.
• Support sequencing & prioritization to maximize throughput given resource, vendor and permitting constraints.
• Validate planning inputs including force-to-load assumptions, design readiness and CPP indicators.
• Build readiness checklists that ensure smooth transitions between design, permitting and construction.
• Analyze forecast output against the yearly ready for sale objectives and identify levers required to close the gap.
• Surface high-cost or high-risk build segments early and collaborate with engineering & design on alternatives.
• Track milestones across thousands of projects, surface risks tied to delays in engineering WIP, permitting backlog or construction readiness.
• Maintain visibility into the build funnel including bottlenecks, aging tasks, and cross-functional dependencies.
• Coordinate removal of blockers by partnering with engineering, permitting and construction leaders.
• Support the MDU program development & structure including intake, workflows & turnup.
• Identify MDU opportunities that provide fast incremental volume to support 2026 & beyond targets.
• Standardize GF/BF build approaches to create consistency across markets & improve repeatability.
• Maintain accurate program documentation & workflows within SiteTracker and supporting systems.

Requirements

• Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration, or a related field.
• Five (5) to seven (7) years of telecom experience, including fiber planning, engineering, permitting or construction.
• Strong end-to-end understanding of the fiber build lifecycle and network readiness.
• Knowledge of permitting processes and third-party utility coordination.
• Experience managing operational backlogs and turning high-volume work queues into structured execution paths.
• Proven success driving accountability in cross-functional teams.
• Strong analytical skills with the ability to connect detailed operational data to broader program outcomes.
• Effective communicator able to simplify complex concepts and influence technical and operational teams.
• Highly organized with strong attention to detail and proven ability to manage competing priorities.
• Proficient with Microsoft Office, Smartsheet and program tracking tools.

Qualifications

• Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration, or a related field.
• Five (5) to seven (7) years of telecom experience, including fiber planning, engineering, permitting or construction.
• Strong end-to-end understanding of the fiber build lifecycle and network readiness.
• Knowledge of permitting processes and third-party utility coordination.
• Experience managing operational backlogs and turning high-volume work queues into structured execution paths.
• Proven success driving accountability in cross-functional teams.
• Strong analytical skills with the ability to connect detailed operational data to broader program outcomes.
• Educational qualifications preferred: Master’s Degree in Engineering, Telecommunications, Business Administration, or a related field.
• Experience with SiteTracker, IQGeo, GIS tools or address management systems.

Skills

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.