Program Manager - Ethics Hotline & Investigations

We need to output HTML fragment with sections: About the role? The posting includes "About Hormel Foods" description; but we should not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only include sections when posting has real specific content. The posting includes: About Hormel Foods (company description) maybe fits "About the role"? Actually "About the role" is a summary of role; we have POSITION SUMMARY. That could be "About the role". Also we have RESPONSIBILITIES section. QUALIFICATIONS includes required and preferred. Could map to Requirements or Qualifications. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to include based on content. We have: - About Hormel Foods (company overview) maybe not needed but could be part of About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have About the role heading with content from POSITION SUMMARY and maybe company overview? Probably better to put company overview under About the role? But "About the role" is about the role, not company. However we have POSITION SUMMARY describing role. We'll use that. - Responsibilities: we have RESPONSIBILITIES with subcategories; we can list as

• . - Qualifications: we have QUALIFICATIONS with Required and Preferred. Could be under Qualifications heading. - Benefits: we have description of benefits in "Pay Range & Benefits". So we can have Benefits heading with list. - Pay: we have base hiring pay range $89,000 - $124,700 per year. So Pay heading. - Schedule: we have TRAVEL REQUIREMENTS: Travel may be necessary 20% of the time. That's not schedule but maybe schedule? Not exactly. There's no explicit schedule (full-time, etc). Could omit Schedule section if no specific content. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we should not include Schedule if not present. - Skills: maybe we could extract from qualifications but we already have Qualifications; Skills could be separate but we might not need both. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Qualifications and Skills? But they ask to use headings like Skills if content exists. We have skills mentioned: Strong project management, metrics creation and analytical skills, etc. Could be under Skills. However we already have Qualifications covering required experience etc. Might be redundant. Better to have Qualifications (required/preferred) and maybe Skills separate? But to avoid thin sections, we could omit Skills and include those skill details under Qualifications. However the instruction says use those headings if content exists. It doesn't forbid omitting some. So we can choose to include only About the role, Responsibilities, Qualifications, Benefits, Pay. That seems sufficient. We must not include cookie/navigation/legal/EEO etc. Remove boilerplate like equal opportunity statements, etc. Also remove application instructions like "For immediate consideration, send apply online at: www.hormelfoods.com/careers". Also remove EEO statement at end. We must preserve all substantive information: company overview, position summary, responsibilities details, qualifications required/preferred, location, relocation package, travel requirements, pay range, benefits details. We need to format as HTML fragment: use

  for each section heading, then content: either

  for prose or

  • for lists. We need to decide how to structure each section. About the role: combine company overview and position summary? Might be two paragraphs: first paragraph about Hormel Foods (company overview), second paragraph about position summary. That's okay. Responsibilities: we have bullet points under three categories: Ethics Hotline Program Management, Case Management and Reporting, Ethics and Compliance Program Support, Continuous Improvement. Each category has multiple bullet points. We could make a
    with each responsibility as
    • . Could also keep subheadings but not required. We'll just list all responsibilities as items. Qualifications: we have Required and Preferred. Could make two
      lists under a heading? Or we could have

      for required then

      for list? Simpler: make
      for required, then another
      for preferred, each preceded by maybe a

      label? But we cannot add extra headings. Could just combine into one list with labels? Might be okay to have

      for "Required:" then

      . But that adds extra

      not prohibited. The instruction: Use

      for prose. So we can have a

      for required qualifications intro then list. Similarly for preferred. Benefits: list of benefits: comprehensive medical, dental and vision coverage, discretionary annual merit increases, bonuses and profit sharing, 401(k) with employer match, stock purchase plan, paid vacation, FREE two-year community/technical college tuition for children of employees, and more. Also relocation package mentioned earlier: "LOCATION: Austin, MN – a comprehensive relocation package will be provided if not already in the vicinity." That could be part of Benefits or maybe separate. We'll include relocation package under Benefits. Pay: base hiring pay range $89,000 - $124,700 per year. Also mention that base pay determined within range based on factors. We'll include that. We must not include "Pay Range & Benefits" heading; we have separate Pay and Benefits. We must not include Schedule. Now produce HTML. Let's craft:

      About the role

      Hormel Foods Corporation, based in Austin, Minnesota, is a global branded food company with approximately $12 billion in annual revenue. Its brands include PLANTERS®, SKIPPY®, SPAM®, HORMEL® NATURAL CHOICE®, APPLEGATE®, WHOLLY®, HORMEL® BLACK LABEL®, COLUMBUS®, JENNIE-O® and more than 30 other beloved brands. The company is a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats, was named one of the best companies to work for by U.S. News & World Report, one of America’s most responsible companies by Newsweek, recognized by TIME magazine as one of the World’s Best Companies and has received numerous other awards and accolades for its corporate responsibility and community service efforts.

      The Program Manager, Ethics Hotline and Investigations is responsible for managing the organization's ethics reporting program, including hotline operations, case intake, triage, investigative processes, reporting, and continuous program improvement. This role supports a culture of integrity by ensuring concerns are reported, assessed, investigated, and resolved in a timely, objective, and confidential manner. The Program Manager partners closely with Ethics & Compliance, Human Resources, Legal, Internal Audit, production facilities, and business leaders to oversee case management processes, manage complex investigations, identify emerging risks and trends, and ensure adherence to company policies, legal and regulatory requirements. This position also serves as a key advisor on ethics reporting, investigation standards, and trending insights.

      Responsibilities

      • Manage day-to-day operations of the Ethics & Compliance Hotline and reporting channels.
      • Ensure concerns are received, documented, triaged, assigned, and tracked in accordance with established procedures and service-level expectations.
      • Monitor hotline vendor performance and manage vendor relationships.
      • Develop and maintain policies, procedures, and governance standards related to ethics reporting and case management.
      • Promote awareness and accessibility of reporting channels across the organization.
      • Ensure confidentiality, data privacy, and non-retaliation principles are consistently applied.
      • Oversee case lifecycle management from intake through closure.
      • Monitor case quality, aging, workload distribution, and investigative outcomes.
      • Prepare metrics, dashboards, and reports for Ethics & Compliance leadership, senior management, and governance committees.
      • Identify trends, root causes, and emerging risks across investigations and hotline reports.
      • Analyze and assess case resolutions across all cases to ensure consistency in organizational justice across the enterprise.
      • Recommend corrective actions and process improvements based on findings.
      • Collaborate with the Ethics & Compliance Manager to identify opportunities to enhance Speak-Up Culture and training initiatives.
      • Assist with policy development and periodic program assessments.
      • Support regulatory examinations, audits, and compliance reviews as required.
      • Use case data to identify opportunities for culture enhancements.
      • Partner with training and communications teams to reinforce ethical culture and reporting awareness.
      • Evaluate and improve investigation processes, intake protocols, and case management systems.
      • Implement best practices for investigations, reporting, documentation, and analytics.
      • Leverage data to improve program effectiveness and inform leadership decision-making.
      • Support technology enhancements and system optimization for hotline and case management platforms.

      Qualifications

      Required:

      • Bachelor's degree in Business, Human Resources, Criminal Justice, Compliance, Legal Studies, or a related field.
      • 5+ years of experience in ethics and compliance, employee relations, investigations, auditing, legal, human resources, or related functions.
      • Experience managing ethics hotlines, case management systems, or investigation programs.
      • Strong project management, metrics creation and analytical skills.
      • Demonstrated experience conducting workplace, compliance, or corporate investigations.
      • Strong knowledge of investigative techniques, interviewing methods, and evidence evaluation.
      • Excellent analytical, communication, and report-writing skills.
      • Ability to manage sensitive information with discretion and professionalism.
      • Strong stakeholder engagement and influencing skills.
      • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
      • Applicants must not now, or in the future, require sponsorship for an employment visa.

      Preferred:

      • Professional certifications such as CCEP, CHRC, PCI, CFE, SHRM-CP/SHRM-SCP, or similar.
      • Experience supporting global or multi-site organizations.
      • Knowledge of food industry, consumer products, manufacturing, or highly regulated environments.

      Benefits

      • Comprehensive medical, dental and vision coverage.
      • Discretionary annual merit increases.
      • Bonuses and profit sharing.
      • 401(k) with employer match.
      • Stock purchase plan.
      • Paid vacation.
      • FREE two-year community/technical college tuition for children of employees.
      • Comprehensive relocation package (if not already in the vicinity of Austin, MN).
      • And more.

      Pay

      The base hiring pay range for this role is between $89,000 - $124,700 per year, with actual base pay determined within that range based on job-related knowledge, skill set, level of experience, and geographic market location.

      Check we didn't include any boilerplate like EEO, application instructions, etc. We removed "For immediate consideration, send apply online at: www.hormelfoods.com/careers". Also removed the EEO statement at end. Also removed "At Hormel we invite difference and diversity..." etc. Good. We kept location and relocation package under Benefits. Travel