Program Manager - Education, Department of Neurology & Rehabilitation Medicine

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country.” UC's momentum includes anchoring the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country, an academic health system, and membership in the Big 12 Conference.

About the role

As one of the oldest medical schools in the country, the University of Cincinnati College of Medicine (COM) trains best-in-class health care professionals and develops cutting-edge procedures and research. The Department of Neurology & Rehabilitation Medicine is a top-tier department with world-renowned faculty and staff, offering world-class research, teaching, and medical practice opportunities.

The Program Manager is responsible for the operational management, coordination, and continuous improvement of the undergraduate and continuing medical education programs. Serving as the primary administrative lead for medical education, this position manages complex workflows and logistics while proactively identifying opportunities to evolve programs to meet the changing needs of medical learners.

This is a full-time, on-site position located at the Clifton location (medical campus) of the University of Cincinnati (5 days/week).

Responsibilities

• Educational Program Coordination & Evolution: Manage the day-to-day administrative operations of multiple undergraduate and continuing medical education programs. Coordinate program activities across multiple clinical sites, faculty, learners, and institutional offices. Continuously evaluate and refine administrative processes to enhance program consistency, efficiency, and the overall learner experience. Serve as the primary administrative liaison between departmental leadership, faculty, students, and the College of Medicine. Act as a key liaison to internal departments, external entities, and the community. Identify operational difficulties and independently develop innovative solutions to ensure uninterrupted and high-quality program delivery.
• Program-Specific Administration:
  • M3 Neuroscience Clerkship: Manage administrative operations, including scheduling across multiple clinical sites, faculty assignments, orientation, and assessment logistics.
  • M4 Neurology Electives & VSLO: Manage administrative operations for seven unique fourth-year electives offered to both internal and visiting students. Manage the AAMC VSLO program for visiting students, including application processing and onboarding (EMR access, credentials, etc.). Serve as primary contact for UC students performing away rotations at external sites.
  • Medical Student Scholars Program (MSSP): Coordinate application, interviews, enrollment, programming, workshops, and mentoring activities for the Neuroscience MSSP consisting of four separate specialty tracks. Track student progress and program metrics to support student success beginning in the M1 year through the M4 year.
  • Continuing Medical Education (Grand Rounds): Manage annual scheduling, speaker logistics, and CME documentation compliance. Coordinate end-to-end event execution, including technical AV setup and live or virtual session facilitation to ensure seamless presentation delivery.
  • Student Interest Group in Neurology (SIGN): Lead communications and programming, including clinical shadowing and educational events, to support M1/M2 students interested in neurology.
• Assessment, Data & Communication Management:
  • Evaluation Coordination: Coordinate faculty and learner evaluation processes; monitor completion and prepare materials for grading committees to ensure high-quality feedback loops.
  • Systems Management: Utilize learning management systems and institutional platforms (MedOneStop, LEO, Microsoft Teams, SharePoint, etc.) to manage educational resources.
  • Data & Reporting: Utilize advanced Excel functions to manage complex datasets, ensuring data integrity and seamless information flow between the clerkship program, clinical sites, preceptors, and students.
  • Content Development: Prepare, edit, and proofread communications, newsletters, and departmental publication materials. Ensure all digital documents meet institutional accessibility (ADA) requirements.
• Compliance & Administrative Operations:
  • Accreditation Support: Maintain meticulous documentation to support LCME and CME accreditation requirements.
  • Budgetary Support: Assist with program budget tracking, process honoraria, coordinate travel reimbursements, and manage educational-related expenditures.
  • Record Keeping: Maintain confidential educational records and assist with departmental special projects as assigned.

Requirements

• Bachelor's Degree. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
• Three (3) years of relevant experience in higher education, academic medicine, healthcare administration, or program management.

Skills

• Microsoft Office Suite: Comfortable managing data and documentation within Excel and Word. Should be familiar with standard formulas and capable of learning more complex data management techniques.
• Digital Tools: Proficiency in Adobe Acrobat (editing/form creation) and collaboration tools (Teams, SharePoint).
• Self-Directedness: Ability to work independently, manage competing priorities, and solve operational challenges without direct supervision.
• Attention to Detail: High level of accuracy in data management, scheduling, and documentation.
• Agility & Growth Mindset: A proactive learner able to master new software, adapt workflows to changing technological landscapes, and embrace continuous process improvement.
• Experience supporting undergraduate medical education (UME) or graduate medical education (GME).
• Familiarity with LCME, ACGME, or CME accreditation processes.
• Experience administering the AAMC VSLO system.

Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility may vary by position and FTE status.

• Comprehensive Tuition Remission: UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
• Robust Retirement Plans: Choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
• Real Work-Life Balance: Generous time-off policy, including:
  • Vacation and sick time
  • 11 paid holidays and additional end-of-year paid time off (Winter Season Days)
  • 6 weeks of paid parental leave for new parents
• Additional Benefits Include:
  • Competitive salary based on experience
  • Comprehensive health coverage (medical, dental, vision, prescription)
  • Flexible spending accounts & wellness programs
  • Professional development & mentorship opportunities