Education Program Manager I-Neurosurgery

About the role

The Education Program Manager is responsible for providing administrative, operational, and strategic oversight of the Department of Neurosurgery’s residency and fellowship programs, medical student engagement initiatives, alumni relations activities, and Continuing Medical Education (CME) programs. The role supports educational excellence through program administration, event planning, communications, stakeholder engagement, and promotion of the Department’s educational mission.

Responsibilities

• Oversees day-to-day administrative tasks relating to residency and fellowship programs, including scheduling meetings and disseminating communications.
• Collaborates with the Vice Chair for Education/Residency Program Director and Associate Program Director to establish and advance departmental educational priorities.
• Independently leads the development and implementation of innovative strategies, initiatives, and objectives that strengthen, sustain, and grow educational programs and services.
• Serves as point-of-contact for ISMMS GME Office, relaying important information and ensuring programs adhere to institutional and national policies.
• Supports Residency/Education Coordinator on onboarding and credentialing duties as needed and provides guidance on completing annual program updates.
• Organizes and runs all residency interview days, whether held virtually or in person. Prepares communications and promotional materials for interviewees including emails, videos, and care packages. Also prepares communications for participating faculty and instructs them on logistics for each interview day.
• Facilitates alumni engagement including coordination of Alumni Advisory Board meetings. Prepares alumni newsletters and strategizes efforts to increase alumni engagement and strengthen network. Reports to ISMMS Alumni Office on alumni news and progress with engagement.
• Builds and maintain an accurate and up-to-date alumni database.
• Spearheads philanthropic efforts for educational programs in partnership with Office of Development and prepares letters and other communications to solicit gifts from resident alumni network and other potential donors. Once donations are received, ensures that dollars are spent according to the intention of the donor and promptly.
• Captures and manages documentation required to meet regulatory requirements and prepare necessary paperwork.

Qualifications

• Bachelor's degree or greater preferred, or a combination of applicable experience and education; Masters Preferred in education, healthcare administration or related field.
• 3+ years experience (5 preferred), managing and administrating program activities for assigned area.
• Preferred Experience: C-TAGME (Certified Training Administrator of Graduate Medical Education) preferred, or an equivalent combination of education, training, and experience in graduate medical education administration.
• Experience utilizing GME platforms such as Thalamus, New Innovations, ERAS, and the ACGME Accreditation Data System (ADS) preferred.
• Excellent written and verbal communication skills, including experience in newsletters, reports, promotional materials, and executive communications.
• Experience managing projects, workflows, or teams in a multi-stakeholder environment.
• Experience in planning and executing events involving faculty, trainees, alumni, or external partners preferred.
• Experience collaborating across departments.
• Experience with email marketing platforms and databases preferred.