Program Manager, Domains and Off-Platform Enforcement

About the role

Meta is hiring a full-time Program Manager for Domains and Off-Platform Enforcement. You will safeguard the company's brand and digital assets globally, designing and executing strategies to identify and address emerging threats across off-platform digital channels. You will lead long and short-term strategic planning initiatives and work cross-functionally with business, security, and legal teams to drive high-impact alignment across complex, time-sensitive environments.

Responsibilities

• Develop and execute global brand protection strategies, managing a comprehensive portfolio spanning social media, domains, paid search, marketplaces, and mobile applications
• Serve as a liaison for Internal Meta teams on brand protection matters
• Analyze trend data to identify emerging threats and optimize enforcement strategies
• Coordinate cross-functionally with business teams, security, integrity, and other stakeholders to align enforcement efforts
• Manage and collaborate with external brand protection vendors on enforcement actions
• Support anti-abuse partnerships externally
• Lead on AI solutions within the Domain Name System
• Develop competencies for case management tooling and predictive modeling
• Manage critical domain name management tasks and registrar operations, maintaining security and stability standards for the company's domain portfolio
• Support UDRP and Litigation matters, coordinating with outside law firms as needed
• Prepare and deliver high-quality, executive-level communications and reports on team performance, strategy, and critical issues
• Create and maintain process and protocol documentation to maximize user adoption and educate relevant stakeholders

Minimum Qualifications

• 8+ years of experience with brand protection and/or project management
• Demonstrated experience managing vendor relationships, administration, and budgets
• Experience leading complex, cross-functional projects
• Proficiency in data analysis
• Experience preparing and delivering written and verbal communications to executive stakeholders, including status reports, strategy proposals, and escalation summaries

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Proven experience managing global brand protection programs, covering social media, domains, paid search, marketplaces, and mobile apps
• 5+ years of experience with Domain Name Management, Registrar operations and/or ICANN operations
• Experience working with a large, global tech company
• Experience with Trademark and Intellectual Property law
• Familiarity with UDRP and other online dispute resolution mechanisms or litigation processes
• Experience managing cross-functional programs in a fast-paced, evolving environment with competing priorities

Pay

Individual compensation is determined by skills, qualifications, experience, and location, with a salary range of $152,000/year to $218,000/year, plus bonus, equity, and benefits.