Program Manager – Data Integrations & Third-Party Data Sources

Responsibilities

• Own the lifecycle of third-party data source onboarding and integration projects from intake through production deployment.
• Partner with clients, engineering teams, and internal stakeholders to gather requirements and define implementation plans.
• Prioritize and manage a portfolio of data source initiatives, enhancements, and defect remediation efforts.
• Cookordination resolution of technical issues impacting client implementations and ongoing support activities.
• Analyze data discrepancies and collaborate with technical teams to determine appropriate solutions.
• Utilize data analysis and SQL-based investigations to validate data mappings, troubleshoot integration issues, and support implementation activities.
• Track project status, risks, dependencies, and delivery timelines while ensuring alignment with business objectives.
• Communicate project updates, technical issues, and resolution plans to both technical and non-technical audiences.
• Identify opportunities to improve implementation processes, operational efficiency, and customer experience.
• Support KPI achievement related to project delivery, resource allocation, onboarding timelines, and customer satisfaction.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Healthcare Informatics, Business, or related field, or equivalent work experience.
• Experience managing technical products, integrations, implementations, or client-facing technology projects.
• Strong analytical and problem-solving skills.
• Experience working with data integration concepts, APIs, interfaces, or ETL processes.
• Experience utilizing SQL for data analysis, troubleshooting, or validation.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience managing multiple priorities in a fast-paced environment.