Program Manager | Coordinator

About the Role

Empower. Transform. Make a meaningful difference in the lives of children and adolescents (ages 3–21) with autism and developmental disabilities. As a Program Manager (PM) in our residential program, you’ll provide strong and reliable leadership to help create a safe, nurturing, and engaging environment where children can grow, thrive, and achieve greater independence.

Responsibilities

• Provide training and monitoring to residential staff to ensure effective implementation of behavior support plans and IEPs, as well as completion of necessary documentation.
• Oversee daily group home operations, including budget management, staffing, adherence to weekly schedules, coordination of community outings, grocery shopping, and more.
• Ensure adherence to QI/QA procedures, work directly in ratio with students, and maintain environmental safety as well as a functional and homelike environment.
• Attend and participate in clinical meetings, PM meetings, and run monthly house staff meetings, developing meeting agendas.
• Participate in PM on-call rotation, covering with the assistant manager on-call through a rotating schedule.

Qualifications

• Bachelor’s degree in Psychology or a related field is preferred.
• Valid U.S. driver’s license with at least 1 year of licensed driving experience.
• 2+ years of experience supporting children or individuals with special needs.
• Previous supervisory experience and experience implementing crisis intervention procedures.
• Demonstrated experience with budgeting, staffing, and scheduling.

Skills

• Patience, compassion, and the ability to support children with diverse communication and behavioral needs.
• Strong supervisory and leadership skills, with the capacity to support and guide your team with empathy, patience, and respect.
• Experience in Human Services and with Applied Behavioral Analysis (ABA) is a plus.

Benefits

• Health Benefits: Medical, dental, and vision insurance.
• Education Support: Tuition reimbursement & student loan repayment assistance.
• Retirement Planning: 403B with employer match.
• Career Growth: Paid training, certification programs, and advancement pathways.
• Well-Being Resources: Access our Employee Assistance Program (EAP) for 24/7 support.
• Flexibility: Dependent care FSA and additional voluntary benefits.

Pay

$29/hour-$30/hour depending on applicable experience.

Schedule

Day, Evening, and Overnight Shifts Available | Full-Time & Part-Time.

Locations: Randolph, MA and Norwood, MA.