Program Manager, Continuum

Core Responsibilities

• Coach Recruitment, Onboarding, and Supervision
• Recruit, onboard, train, and supervise Head Coaches, Assistant Coaches, and Take the Lead Coaches across assigned schools in the Near and Far South OR Southwest neighborhoods
• Travel to partner school sites at least three times per week for site visits, coach support, and programming or events
• Support assigned coaches employment cycle from onboarding and performance management through end-of-program offboarding

Program Implementation and Quality

• Oversee high-quality program delivery aligned with curriculum, program models, and conditions for success, including:
• Pre-K Soccer
• Play with Potential (Elementary Soccer)
• Take the Lead (Middle School Leadership)
• Summer of Sport (Seasonal Programming)

Partnership and Stakeholder Management

• Serve as the primary point of contact for school administrators and OST liaisons at assigned schools
• Lead required start-of-year, mid-year, and end-of-year meetings and communications
• Maintain strong partner satisfaction through proactive communication and problem-solving

Systems, Data, and Compliance

• Manage program administration systems, including attendance, evaluations, and reporting
• Maintain organized, up-to-date documentation and trackers

Department Engagement and Collaboration

• Participate in department and cross-department meetings and planning
• Collaborate with colleagues to problem-solve and share best practices
• Provide timely feedback and insights to support team learning and program improvement

Key Competencies for Success

• Relationship Management: Build trust with coaches, school partners, and colleagues through consistent communication and follow-through
• Communication: Share clear timelines, expectations, and updates; closes feedback loops promptly
• Program and Organizational Knowledge: Demonstrated understanding of program models, curriculum, and SOPs
• Time and Resource Management: Manage multiple priorities, meets deadlines, and plans effectively for seasonal peaks
• Problem Solving: Anticipate challenges, identify solutions, and follow through to resolution

Ideal Skills and Qualifications

• Experience managing youth programs, out-of-school-time (OST) programming, or similar community-based initiatives
• Experience supervising, coaching, mentoring, or supporting staff
• Strong organizational, communication, and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfort using digital tools and systems to track tasks, data, and communication
• Commitment to equity, inclusion, and youth-centered practices
• Experience partnering with schools, families, and community stakeholders
• Knowledge of social-emotional learning (SEL), positive youth development, and/or sport-based youth development models

Compensation Package

• $52,000 Competitive salary
• Health, dental, and vision insurance options available
• Life, short term disability, and long-term disability insurance are paid 100% by Urban Initiatives
• Option to contribute to a 401K with up to a 3% match of your salary after one full year of employment
• Flexible Time Off available
• Paid holidays (Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve through New Year’s Day)

Programming

Chicago, IL