Program Manager Community Health

About the role

The Program Manager plays a critical role in advancing the strategic and operational direction set by the executive leadership team responsible for the Rural Health Transformation Fund award. This position leads the coordination, organization, and execution of program activities to ensure exceptional service delivery and full compliance with grant regulatory and programmatic standards. The Program Manager collaborates closely with the leadership team to assess performance, support staff development, and continuously strengthen program operations. They also maintain accurate reporting, monitor programmatic metrics, and ensure timely submission of all required data to support quality improvement and grant deliverables. The Program Manager manages a broad portfolio of responsibilities while ensuring efficient workflows and impactful services for participants throughout the program and across the community service area. This position will supervise staff hired by MedStar St. Mary's Hospital for this project. Supervisory and clinical primary care management or related clinic management experience preferred.

Responsibilities

• Consistently demonstrates support for compliance in the performance of job duties and responsibilities by developing and maintaining knowledge of and performing job functions in compliance with rules, regulations, policies, and statutes that affect the job; maintaining knowledge of and performing job functions in compliance with MedStar Health policies and procedures; and reporting compliance concerns in an appropriate and timely manner.
• Supports recruitment and onboarding of program staff and manages day-to-day operational functions including training, team coordination, meeting scheduling, workflow oversight, and routine budget and financial tracking in alignment with program goals based on the direction of the AVP Care Transformation or their designee.
• Monitors program service delivery, documentation quality, and participant engagement metrics ensuring timely and accurate data entry and reporting.
• Coordinates program schedules and activities to promote efficient workflows and strong participant retention.
• Prepares and submits program status updates, performance summaries, and progress reports according to grant and organizational requirements.
• Coordinates with hospital leadership and system philanthropy/grants team in protocol preparation, renewals, and the development of the budget.
• Maintains organized, accessible program documentation and records in accordance with organizational, grant, and regulatory expectations.

Qualifications

• Bachelor's degree in a related health care discipline required or equivalent research experience required.
• Master's degree in Public Health, MBA, or related field preferred.
• 3–4 years work experience in a healthcare setting required.
• 1–2 years supervisory experience preferred.
• 1–2 years clinic or practice management experience preferred.

Pay

Hiring range: USD $71,843.00 – USD $135,907.00 per year.