Program Manager, Communications

About the Role

As Program Manager on Anthropic's Communications team, you'll be the person the Communications team relies on when stakes are highest: product launches, major announcements, and fast-moving reactive situations. You'll turn complexity into clarity — structuring the work, orchestrating the people, and surfacing the right decisions to leadership at the right moments. This is a senior role for someone who deeply understands how communications teams operate — how campaigns come together, how crisis response actually unfolds, where things break down — and pairs that fluency with exceptional program management craft. You'll work across external, internal, and editorial communications and partner closely with comms leadership, serving as connective tissue across the organization.

Responsibilities

• Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements
• Translate fast-changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when
• Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure
• Build alignment and drive accountability across a wide range of cross-functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority
• Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines
• Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross-team coordination models, so each subsequent cycle becomes easier

Qualifications

• 10+ years of experience in program management, communications operations, or a closely-related discipline, including significant time working in or alongside communications teams
• Deep understanding of how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice
• Experience leading complex, high-visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations
• Experience with high-growth teams whose processes need to scale as fast as they are
• Ability to influence and align senior stakeholders across very different functions and working styles, without relying on formal authority
• Impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way
• Ability to think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners
• Genuine flexibility: comfortable with last-minute pivots, shifting priorities, and plans that change mid-flight
• Relentless follow-through: doesn't let things drop, even when the team is at its busiest
• Exceptional communication skills, especially when synthesizing messy situations for executive audiences
• Passion for ensuring that transformative AI systems are developed safely

Strong Candidates May Also Have

• In-house communications or agency experience at a high-growth technology company
• Direct experience supporting crisis communications or rapid-response efforts
• Experience standing up program management or operations functions from scratch
• Familiarity with the AI landscape and the issues shaping the public conversation around it

Pay

The annual compensation range for this role is $265,000—$295,000 USD.

Logistics

Minimum education: Bachelor’s degree or equivalent. Required field of study: relevant to the role. Visa sponsorship available. Location-based hybrid policy: 25% in-office minimum.

How We're Different

We focus on high-impact AI research as a cohesive team, valuing collaboration, communication, and diverse perspectives. We're a public benefit corporation offering competitive benefits, equity donation matching, and flexible work arrangements.