Program Manager - Commercial Services

Contract position, 40 hours per week. Pay range: $50–$70/hour, depending on experience.

About the role

You will manage large, complex programs that span multiple IT and/or business departments. Responsibilities include supporting the initiation, planning, execution, and finalization of programs and projects according to deadlines and budget, coordinating team members, contractors, and third-party vendors.

Responsibilities

• Create a roadmap/plan for multiple related work efforts that roll up into a program-level plan to manage cross-functional teams and project dependencies, milestones, and deliverables.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Proactively perform risk management and identify issues across functions and inter-dependent efforts.
• Effectively facilitate meetings with large audiences and/or broad/complex topics.
• Confidently liaise with program stakeholders at varying levels of the organization, manage expectations, and provide program-level status via strategic dialog, presentations, and written communications.
• Monitor project financials and recommend budget changes where necessary.
• Provide oversight across multiple projects to identify and resolve conflicts, resource constraints, and clear critical path.

Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Requirements

• Bachelor’s degree in computer information systems, project management, or related fields.
• Seven years of direct work experience in a project management capacity, including all aspects from project initiation through execution and delivery.

Preferred Skills

• Project Management Professional (PMP) certification.
• Experience in the hospitality industry.
• Knowledge of project management tools; Smartsheet preferred.
• Agile delivery/project management-related experience on IT projects.
• Excellent presentation skills.
• Proficiency in Microsoft Office Suite.