Program Manager, Cancer Center

About the role

The Program Manager supports the Cancer Network and Cancer Care Services by planning, monitoring, and managing program(s)/project(s) from inception through maintenance and completion. They utilize data analytics, lean six sigma project management tools, financial analytics tools, and software program adaptation for operational and financial assessment and management.

Responsibilities

• Guide programmatic development for large strategic and cross-functional improvement programs for Cancer Network and Cancer Care Services.
• Partners with cancer care service medical directors to form strategic plans, program development in the cancer network.
• Manages, assesses, and documents project scope and program utilizing standard A3 template.
• Defines project scope, goals and deliverables that support Cancer Network strategic business goals in collaboration with the Director and other key stakeholders.
• Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects.
• Utilizes Lean six sigma tools and other project management programs and methods.
• Manage program design and structure for Cancer Network’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.
• Foster collaboration and coordination between school of medicine, Stanford Health Care, University Healthcare Alliance, and Valley Care cross-functional, multidisciplinary teams to drive key strategic initiatives forward.
• Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team.
• Design effective hand-offs and exemplary care coordination between clinical services and cancer care services(psycho oncology, palliative care, genetic counseling, genomics, nutrition, social work, and integrative medicine).
• Coach and mentor staff through change process and cycles of continuous improvement.
• Work with various departments and physician groups within the cancer network, develops relationships with key stakeholders, and understands their departmental workflows.
• Prepare and maintain accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
• Create software programs or dashboards to monitor operational and financial metrics for cancer care service programs, and six cancer centers and clinics in the bay area.
• Provide leadership, coordination and support to all team members.

Requirements

Bachelor’s degree in Healthcare Administration, Public Policy Administration, or another directly-related field/discipline from an accredited college required. Five (5) years of progressively responsible and related work experience in health care performance improvement, program development, data analytics, healthcare financial analysis and management, project management Required.

Qualifications

• Ability to act as both a thought leader and operational expert around process and service transformation and integration.
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication.
• Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation.
• Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting.
• Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards.
• Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques.
• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook.

Skills

None

Benefits

N/A

Pay

Base Pay Scale: Generally starting at $66.52 - $88.14 per hour

Schedule

Full-time, Day shift (08:00 AM - 04:30 PM)