Program Manager, Brand Innovation Lab, Amazon

Description

As a Program Manager for Amazon Ads Brand Innovation Lab, you will lead medium to large scale projects from initiation through delivery within larger business change programs. You will gather requirements from appropriate business owners and internal partners, write clear and detailed functional specifications, and prioritize programs, features, and drive technical scoping as needed. You will lead and develop complex global programs, projects, tests, and research to drive programs across lines of business (LOB) to deliver customer-centric solutions that meet multiple stakeholder needs.

You will utilize program management and project management best practices, partner with advertisers, sales, supply chain teams, finance, management, product, and program stakeholders. The ideal candidate will have experience in gathering requirements from appropriate business owners, developing clear and detailed functional specifications, and technical scoping as needed. The Program Manager will build relationships between teams where direct influence is required, serve as the primary escalation point for project team members, and balance trade-offs and priorities to drive multiple organizational impacts.

The candidate will have experience in identifying, selecting, scoping, and leading process improvement projects at a business level. They should have a track record of delivering results, developing and effectively utilizing metrics and key performance indicators (KPIs), and successfully managing risks, requirements, and stakeholder expectations. This is a highly visible position that will interact at all levels across multiple lines of business.

Become part of this unique opportunity to make history defining the evolution of advertising. Key job responsibilities include optimizing procedures, processes, and best practices; executing a defined strategy that may require tailored adjustments to production or deployment plans; designing short and long-term solutions across internal and external teams; influencing teams and working often across internal and external teams to meet goals; managing multiple projects simultaneously; identifying and defining risk-mitigation contingencies; representing the interests of the Amazon Ads organization, advertisers, and end-customers with partners; and encouraging vendors to prioritize initiatives without introducing new costs, complexities, or risks.

This position requires a customer-centric, solution-oriented candidate with a combination of experience developing and leading for medium to large scale projects and an analytical mindset to develop solutions that are organized and simple to understand. Basic qualifications include 3+ years of program or project management experience, 3+ years of defining and implementing process improvement initiatives using data and metrics, knowledge of Excel (Pivot Tables, VLookUps) at an advanced level, and SQL experience. Experience working cross-functionally with tech and non-tech teams is preferred.

About The Team

At Amazon Ads Brand Innovation Lab, we operate across a complete cycle of innovation, from incubation to iteration, and integration, where we integrate our innovations into complete products or features. We are looking for an accomplished program manager to play a vital role on the Brand Innovation Lab team across all verticals.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules