Amazon Brand Manager

About the role

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon 3P reseller and transitioned to brand partnerships in 2023. We bring Amazon-centric operational excellence to a growing portfolio of eight and nine-figure partnerships.

Responsibilities

• Own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logistics
• Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations
• Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunities
• Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most
• Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, share of voice, inventory position, and catalog health
• Run annual planning and quarterly progress meetings with brands and Ballard leadership
• Stay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves

Qualifications

• 2–5 years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon or DTC setting
• 2+ years hands-on experience with Amazon Seller Central or Vendor Central
• Experience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomes
• Strong understanding of ecommerce vs brick and mortar merchandising, listing optimization, keyword strategy, pricing, promotions, and content performance
• Comfortable working with Amazon metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability
• Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball
• Clear written and verbal communicator who can simplify complex issues, document decisions, and keep clients and internal teams aligned
• Comfortable operating in a small business environment where some systems are still being built

Benefits & Perks

• Paid time off and paid holidays
• Monthly health stipend (full insurance coming soon)
• Work directly with founders and leadership
• Tools and training to help you grow in ecommerce and operations
• A team that moves fast, wins together, and doesn’t tolerate drama

How to Apply

Please submit a 1-3 minute video answering the following. We don't care about polish—care about clarity, energy, and how you think. 1. Why are you interested in this position? 2. What are your strengths? 3. What's something small you've learned recently that made a real difference?

Submit your video via this Google Form: https://forms.gle/SeepCng6PFtqVfYh8