Program Manager - Blackwood NJ (CV2705-221) - Operations Division

Program Manager - Blackwood, NJ Lead the team. Maintain safety. Keep operations running smoothly. Volunteers of America Delaware Valley is seeking an experienced Program Manager to help lead day-to-day operations at our Blackwood facility. Reporting to the Program Director, this role is part of the treatment team and provides managerial oversight of Care Managers and other assigned staff, including recruitment, interviewing, hiring, training, evaluation, and scheduling. The Program Manager also plays a key role in facility safety, resident accountability, staff coverage, medication monitoring, and ensuring new residents and staff are properly oriented. What You’ll Do Supervise Care Managers and other assigned staffParticipate in recruitment, interviewing, hiring, training, evaluation, and schedulingConduct regular supervisory sessions and complete performance evaluationsAssist the Program Director with on-site training and staff developmentAssess staff training needs, schedule required training, and monitor attendanceCreate monthly staff coverage schedulesArrange call-out and emergency coverage when neededParticipate in on-call responsibilities and respond to program staff calls and pagesProvide emergency coverage when necessaryEnsure fire safety complianceOversee facility security and client sign-in/sign-out proceduresSchedule and conduct regular facility inspectionsEnsure facility cleanlinessConduct facility contraband searches under the Director’s supervisionDocument facility maintenance and life-safety equipment needs in accordance with Central Maintenance policyPrepare and submit bi-weekly payroll information, timesheets, and personnel actions for assigned staffOversee bed arrangements for new residents and residents requesting transfers to another living areaEnsure adequate meals are available for clientsOversee medication monitoring and documentation in the Medication LogEnsure daily shift-change procedures are completedFacilitate and/or co-facilitate House MeetingsCollaborate with outside agencies, with Director approval, to support facility needsProvide ongoing support to the Program DirectorMaintain client and staff confidentiality in accordance with agency policies and proceduresComplete other duties as assigned What You Need High school diploma or equivalent requiredMinimum 2 years of human services experienceMinimum 2 years of previous supervisory experienceEffective written and verbal communication skillsStrong organizational and leadership abilitiesBasic computer experience preferredValid driver’s license and ability to meet agency driving standardsAbility to handle Protected Health Information and comply with HIPAA Privacy and Security RulesBilingual abilities are a plus Why This Role Matters Strong day-to-day leadership helps create a safe, consistent, and well-run environment for both clients and staff. In this role, you’ll support staff performance, maintain facility operations, ensure accountability, and help create the structure clients need to move toward greater stability. EEO of "Individuals with Disabilities" and "Veteran Status"/AA Click Here to Apply