Program Director - Blackwood NJ (CV2703-221) - Operations Division

Program Director - Blackwood, NJ Lead the program. Strengthen the team. Drive quality and accountability. Volunteers of America Delaware Valley is seeking an experienced, mission-driven Program Director to provide leadership and oversee the administration and operations of our Blackwood program. Reporting to the Regional Director, this role is responsible for program integrity, staff and client welfare, safety and security, contract compliance, reporting, and appropriate fiscal management. This position is ideal for a strong human services leader who can balance operational oversight, staff development, compliance, community relationships, and quality service delivery. What You’ll Do Provide overall leadership and administration of the programSupervise assigned staff, including performance evaluations and regularly scheduled supervisory sessionsConduct monthly staff meetings and regular team and client meetingsEnsure compliance with agency Administrative Policies and ProceduresDevelop, implement, review, and maintain the Program Policy and Procedures Manual and client handbookEnsure high-quality delivery of all program servicesConduct regular program evaluations to maintain program integrityAssess staff training needs and coordinate staff development plansPrepare annual budget recommendations with input from direct reports and anticipated personnel and operational needsEnsure contract compliance, required data collection, and positive relationships with funding sourcesEnsure collection of data required for agency and funding-source outcome studiesConduct regular unscheduled off-hour visits to program housing sitesRecruit for vacant positions to help maintain appropriate staffing and supervision levelsEnsure compliance with safety and security procedures required by VOADV, licensing agencies, and funding sourcesBuild relationships with community agencies to expand resources available to clientsRepresent VOADV on appropriate external coalitions, committees, and community meetingsCoordinate with law enforcement on homelessness initiativesMaintain client and staff confidentiality in accordance with agency policies and proceduresComplete other duties as assigned What You Need Master’s degree in a Human Services-related field plus 2 years of relevant management experience, ORMore than 10 years of experience in the human services or corrections fieldDemonstrated leadership, sound judgment, and flexibilityEffective written and verbal communication skillsStrong organizational skillsBasic computer skillsValid driver’s license and ability to meet agency requirementsAbility to handle Protected Health Information and comply with HIPAA Privacy and Security RulesBilingual abilities are a plus Why This Role Matters Strong program leadership directly affects the quality and consistency of services clients receive. In this role, you’ll guide staff, protect program integrity, ensure compliance and safety, strengthen community partnerships, and help create an environment where clients can move toward greater stability and independence. EEO of "Individuals with Disabilities" and "Veteran Status"/AA Click Here to Apply